「The location is fantastic! Looking at nature is very relaxing: the view , the food and the service is all good.
I have been to this hotel a few years ago and this time it’s a little differen and it is understandable because the hotel is aging as well-I mean it is not as good as before quality especially in the bathroom was not maintained.」
「Luar biasa pelayanan yg sangat ramah jd pengen balik lg, kamar tidur dan kamar mandi luas, walaupun bangunan agak lama tp kokoh dan bersih, makanan enak² sesuai kantong, sayangnya pas nginep mlm rabu jd rabu nya gk bisa renang krn maintenance trs Colokan untuk di kamar klo bisa tambahin soalnya kurang klo yg punya hp lebih dari 2, dan bantal ya klo bisa tambahin 2 lagi jd 1 kamar 4 bantal, overall saya puas, next time pasti balik lg, thank u..」
「Exceptional Stay with Truly Wonderful Staff!
I recently completed a stay at this hotel and was thoroughly impressed. Everything about my visit, from the moment I checked in until I departed, was good and comfortable.
The physical property itself is excellent; my room was well-maintained, spotless, and provided a peaceful retreat after a long day. The hotel atmosphere is pleasant, and the facilities were exactly what I needed.
However, the highlight of this hotel is unquestionably the nice staff. Every member of the team I interacted with—from the front desk to housekeeping—was attentive, professional, and genuinely welcoming. They went above and beyond to ensure my needs were met, always greeting me with a smile and making me feel valued as a guest. Their dedication to service truly elevated the entire experience.
If you are looking for a hotel that offers great quality and is staffed by people who clearly take pride in their hospitality, look no further. Highly recommended!」
「It depends a bit in which part of the hotel you are staying. The renovated part looks beautiful and nice. The not renovated part is standard. Swimming pool is great.」
CilotoにあるGrand Metro Hotel Puncakはジャングルランド・アドベンチャー・テーマパークから29km以内、チボダス植物園から8.5km以内の宿泊施設で、館内全域での無料WiFi、レストラン、無料専用駐車場を提供しています。3つ星のホテルで、ルームサービスと24時間対応のフロントを提供しています。禁煙の宿泊施設で、チブルウムの滝から12kmの場所にあります。
Grand Metro Hotel Puncakのお部屋にはデスク、薄型テレビ、専用バスルーム、ベッドリネン、タオル、山の景色を望むテラスが備わります。それぞれのお部屋にワードローブとポットが備わります。
この宿泊施設はビュッフェまたはハラルの朝食を提供しています。
Grand Metro Hotel Puncakからゲデ山パンランゴまで12km、チヘラン滝まで20kmです。ハリム・ペルダナクスマ国際空港まで69kmです。
One of the best villas we've ever stayed at!
The views are absolutely stunning, and the parking area is spacious. It truly feels like staying at a luxury hotel with exceptional service. Everything was spotless, and all the cooking and dining utensils were complete. After our party at the villa, we woke up the next morning to find everything already cleaned up. The service was simply amazing! We'll definitely be coming back again.
Check-in took approximately 1.5 hours. Our initial room smelled of cigarette smoke and required a room change. We had requested two twin beds and one king bed, but all rooms were prepared with king beds. The hotel offered complimentary karaoke hours to compensate us.
Breakfast on both days was unpleasant due to guests occupying our table while our belongings and food were still there, as well as guests handling buffet food with bare hands. Unfortunately, staff did not manage the situation effectively.