Сам номер супер. Большой и все есть. Белье чистое, кровать удобная. Но стояло снять обувь, как я почувствовала на ковре миллион волос.
Бассейн на крыше, будто бы пережил апокалипсис. 2 грязных лежака, такие же стулья и все обшарпанные.
Если вам на 1 ночь, то ходим в тапочках и номер хороший. Если позагорать на крыше хотите, то лучше не выбирать этот отель. Он точно не 4*
Stayed in this hotel for 10 days .Had a wonderful experience with this hotel .
Staff in this hotel is very friendly . As this is hotel the facilities and ambiance was really good .
ゲゲストThe front desk and facilities staff provided excellent service throughout my stay. I was pleasantly surprised that early check-in was accommodated without any issues, as my flight arrived ahead of schedule. The room was clean and well-equipped, offering slippers, tea/coffee, a dental kit, shaving kit, sewing kit, shoe polish, soap, and several other thoughtful amenities.
I was also informed that the gym and swimming pool were available for guest use. Early check-out was conveniently arranged to align with my early morning departure. Additionally, they offer the option to pack breakfast if notified in advance, which is a great touch.
Overall, I was very satisfied with my stay. An added bonus is that the hotel is within walking distance of Sharjah Airport, making it a highly convenient choice for travelers.
JJohnO🌟🌟🌟🌟
A Truly Exceptional Stay at Novotel Sharjah!
From the moment arrived, treated with genuine warmth and professionalism that made our stay unforgettable.
Late night check in, convenient area, furnished and new room
MMohad IsmailiDisappointed with management response despite otherwise pleasant stay
I have been a regular guest at this hotel and usually enjoy my stays here, but this time I was truly disappointed by the way my situation was handled.
Due to unusual circumstances, I couldn’t check in on the first night of my reservation. I had already contacted both the hotel and the booking website before the check-in date, requesting either a free cancellation, a refund for the first night, or an extension for one more night. Unfortunately, both the hotel and the website refused all options. As a result, I lost one night and three meals, since my booking was on a half-board basis. I was expecting more flexibility and understanding, especially as a returning guest.
Other than that, my experience at the hotel was generally positive.
• The staff were courteous and professional, especially in the restaurant — Mr. Shah Qinar stood out for his exceptional communication skills and helpful attitude.
• Housekeeping on the 6th floor was excellent — everything was tidy and well-maintained throughout my stay.
• Breakfast buffet offered plenty of choices and the food quality was quite good. However, the coffee quality and milk used in the machine were below the standard expected from a normal outside café.
• The room lighting was on the dim side with no option to brighten it, which made the room feel darker than comfortable.
• On the positive side, the bedding, blankets, and pillows were very comfortable, and having free parking beside the hotel was a great convenience in a congested area like Al Majaz.
Overall, while I appreciated the good service from the staff and comfort of the stay, the lack of flexibility and empathy from management regarding my situation has left a very negative impression. Unfortunately, this will be my last visit to this hotel.
ゲゲストGreat staff members. The hotel needs proper maintenance. Investment has been made for the external glass facade while the furniture, bathroom, carpets, lighting, tv, internet connection in the room really need upgrading.