The soundproofing is very poor. When the door next door is shut loudly, the wall by my bed actually shakes. It has startled me awake several times.
The ventilation system is also inadequate. Cigarette smoke from other rooms drifts into my bathroom and bedroom, which made it impossible for me to sleep all night. Opening the window did not help.
There was dust on the bedsheets, and there were biscuit crumbs on the chair.
From walking into the hotel to checking in I was greeted by pleasant and nice staff, helpful and cheerful. Stayed in the bar for a quick drink before going to the room and the bar and restaurant was clean, warm and inviting. Was nice to see it being used by others staying at the hotel for evening meal.
Lift wasn’t working but the stairs to my floor wasn’t an issue, I travelled light. The room I booked was a double room, which was clean and comfortable for the one night I stayed. Perfect location by the station and close enough to the shops and bars in the city itself.
I’d stay there again because the bed was larger and more comfortable than the hotel I usually stay at on my annual trip to see family. Room was clean. The downsides: We arrived at around 11:30 and they wouldn’t check us in until after 12, I get that this is policy but other hotels in the city are flexible and we’d been travelling 20 hours. Also the air con in the room didn’t work and it was very hot for the UK so had a bit of trouble sleeping. They said they’d take a look and gave us a fan because I guess they couldn’t do anything but it didn’t quite cut it…
FFyah KiddHotel experiences range from luxurious, memorable stays with personalized service to challenging situations requiring quick, empathetic problem-solving.
Ssha_chThe lady at the reception was amazing, had power issues in the first allotted room, in a quick time frame maintenance guy reached and they also complemented me with breakfast. Quick and efficient management!
SSoe SoeCould not sleep well as air conditioning does not work in entire hotel. Provided us with fans but the windows are locked and the whole room was hot with fan causing hot air inside.
My room basin has a large crack across and I need to report as soon as I check in and saw in case - charge me without my fault ..it made me busy after check in going up and down as no telephone in the room …they refused to change the room but admitted it happened previously , they don’t repair it and gave the room to me and did not explain what was inside !
Breakfast is good but finish at 9:30 am and if you are late , will miss breakfast.
IIan GoodchildThe guest house was easy to find with approximately three parking bays outside the front.
We arrived late, so had to phone the mobile number provided, and were greeted with prompt and efficient service to take us directly to our room.
The room exceeded expectations, considering the price, the facilities were very good, considering the price.
The room was warm in the middle of winter and had private access to an outside yard.
We had a quiet and peaceful night's sleep, leaving us invigorated for the day ahead.
Well done Glen field lodge guest house, we will definitely return if we need to stay in Leicester city centre again.
Thankyou.
ゲゲストLovely last minute booking, the bed was amazingly comfortable, staff were very polite and helpful even after being bite by some dog. We will return