「Overall a positive stay and a good hotel , would recommend , however a few issues
Think with 2 people in the room , 2 bottles of water should have been provided
No shower towels were provided in the room , had to ask for them
Room Phone should be labeled clearly how to dial reception as no note to say which number to dial
Breakfast selection was ok but limited choice of hot food and no decent coffee selection
Building work was started on our first day with for the duration of our visit with no mention of any upcoming works」
ゲゲストIt is near the main ”road” /avenue in the medina and a clear signage is hanged at the junction so it is fairly easy to find the riad. Staff were very responsive and helpful. Our room was clean but the blankets and towels looked well-used.
There was some smell in the bathroom and I was told it was caused by humidity because prior to our arrival it had rained for two months. The whole medina was affected.
MMohammad Al ShamaliExceptional Stay at Four Seasons Rabat at Kasr Al Bahr
Our stay at the Four Seasons Rabat at Kasr Al Bahr was truly outstanding and exceeded all expectations. From the moment we arrived, the service was impeccable, warm, and genuinely welcoming.
A special thanks goes to Mr. Mustafa at the reception for his continuous support throughout our stay. His professionalism, attentiveness, and willingness to assist at every moment made our experience seamless and memorable. He truly represents the high standards of hospitality that the Four Seasons brand is known for.
The hotel itself is magnificent. The restoration and decoration beautifully reflect an authentic Moroccan touch, blending traditional craftsmanship with refined luxury. From the intricate details, elegant colors, and artisanal elements to the serene atmosphere throughout the property, every corner tells a story of heritage and sophistication. The architecture and interior design create a sense of calm, elegance, and cultural richness that enhances the overall experience.
Overall, the Four Seasons Rabat at Kasr Al Bahr is a remarkable destination that combines exceptional service, stunning design, and a deep appreciation of Moroccan culture. We highly recommend it and look forward to returning in the future.
ゲゲストStayhere is a professionally managed hotel chain. We stayed at two of their locations in Rabat both well located - one in city center another near a golf resort. Their staff is extremely helpful and responsive to guests’ needs. Rooms are spacious with full kitchen. We were contacted prior to arrival to confirm check-in time and were able to store our luggages after check-out. We truly enjoyed our stays
ゲゲストI stayed expecting a proper 5-star experience, but unfortunately my stay was disappointing in several aspects.
The furniture and overall room condition felt outdated and poorly maintained. The cleanliness standards were below expectations, especially the bed sheets, which did not appear clean upon arrival..
Breakfast was another major disappointment. The quality and variety were very average and definitely not at the level expected from a hotel presenting itself as luxury
What surprised me most was that the hotel seemed more focused on management presence, security teams, and formalities than on improving the actual guest experience and comfort.
Overall, I did not feel this hotel delivers the standard or value of a true 5-star property, and I would personally not choose to stay here agai