Nice hotel that presents well. It's not in a ”bad” part of town, per se, but it also felt a little more industrial around it than expected.
Doesn't have a distinct ”hotel smell” that's usually tied to chlorine or cleaners. Amenities were nice and the room was clean. Someone had pooped on the side of the pool when we had arrived, although that wasn't any fault of the hotel. It was promptly closed for the night and reopened the next morning. Staff was friendly and we can't say there were any real snags.
It was a little strange that we booked a room with a king bed and pull-out sofa bed for 4 people, yet upon arriving to the room, there wasn't any linen or pillows for the pull-out sofa. We had to ask for linen, and it was promptly delivered to our room, it just seemed off that we booked the room clearly for 4 people and didn't have the linen for it.
Hotel was okay. When we first arrived we were given a room that was dirty but the front receptionist quickly corrected the mistake. House keeping also knocked on our door and said checkout was 10AM when it was really 11AM. A bit of a disconnect we found with the staff.
The bed was comfy, bathroom was spacious, but overall the room/hotel/elevator itself is a bit dated.
It’s an ideal location to attend a baseball game or walk around downtown.
ゲゲストI recently stayed at the Hampton Inn and Suites by Hilton Cincinnati Midtown Rookwood and had an excellent experience. The hotel was exceptionally clean, and the location was perfect for my business trip. The service was outstanding, and the staff were always friendly and helpful. The amenities provided were top-notch, making my stay comfortable and enjoyable. I highly recommend this hotel to business travelers.
SSextantisGood location with quiet surroundings despite near major road. Very close to many outlets at Rookwood commons and pavilion. Very comfortable beds. Strong internet connection. Large TV with many channels.
Large and clean bathroom.
Thoroughly enjoyed staying here.
Special mention must be made of one outstanding young staff called Mike.
Initially he could not find my reservation despite me having a confirmed reservation number. It was later he decided to allow me to see the list of guests arriving that day. I realised my COLLEAGUES name was in the list of guests and later realised that I made the booking under my colleague's name accidentally without realising it. Thanks to this being resolved we were able to check in without having to make a new booking and incur the loss of the trip.com booking. He also helped me to change the booking name to my name instead. A big kudos to mike for saving our business trip from being a disaster!!
ゲゲストLooks new, good location. I always ***** sheets before I check out in hopes that none will be re-used for the next occupants. Today I was shocked to see a huge stain on the mattress; it definitely needs cleaned or exchanged for a new mattress!
Paying $200+ for one night should include breakfast, however it didn't.
ゲゲストWe loved staying at the Moxy! Perfect location as we were going to the reds game and beautiful decor throughout! It felt so comfy, cozy, and the service was friendly. The only down side we had was a leaking shower. The shower wall was also the wall to our room and it leaked on the bathroom door and through to the main area. Besides this it really was amazing!
PPriscilla DankwahThe staff I encountered were lovely. From the valet to the front desk, everyone was super nice and helpful! The room was pretty small for a family of 3. It was very clean though. Bathroom was also clean. It has a sliding door that was kind of hard to open and close. It would be nice to get a list of things to do in the area. Overall, great stay.
SSuzy 33Seemed to me this hotel recently renovated. The main breakfast area furniture looked nice and clean. Front desk staff was very efficient and polite. The room was spacious with a sectional sofa and two queen bed. One indoor swimming pool look small, good for famliy. Breakfast typical continental buffet style. Signature made your own waffle from Comfort Suite/Inn hotel. Overall was a great stayed.