モンテモル・オ・ノボのホテル

Too expensive for what it offers. Overbearing and foolish management that won't admit its mistakes. Decisions that favor business events instead of the relaxation they claim to offer leisure guests. Access is 1.5km on dirt, full of terraces from tractors, which makes it impossible for a car to go more than 10kms/h without breaking the shock absorbers. At check-in there was a group of around 50 people at the entrance to the hotel. We headed for the pool and were surprised by the same group on the pool terrace. It was a company team building event with food, drink and a lot of noise. It was impossible to rest. Small, plastic outdoor pool overlooking the air-conditioned rooms. The company's employees took over the hotel and filmed us with a drone while we were in the pool, without any authorization or warning. This is a clear disregard on the part of the hotel for the privacy of its guests. We went to the room and found the sheets and pillows dirty. The group continued to make noise all afternoon all over the property, on a peddy paper, running and shouting, and even peering into the bedroom windows in search of something. Later, we had dinner in the hotel restaurant and the group continued to sing Alentejo songs and drink at the bar throughout the meal. In addition, the dishes we ordered (cod and sea bream) were salty. After dinner we went to reception and told them that we didn't want to stay at the hotel next night, arguing what I'd explained and asking for a refund for the next night we wouldn't be staying. We were told that the next day they would talk to the superior to see what the situation was. On the way back to the room we found a plague of insects near the entrance and on the outside walls of our room and the adjoining rooms. The next day we showered and smelled of chlorine, the level used in the water. At breakfast the group was still in the hotel. We went to reception and the receptionists told us that we wouldn't be refunded the €190 for the night we hadn't stayed. We left and they kept the money. Relaxation and tranquility?!?

The hotel has a lot of potential, like the architecture and surroundings, however the generalized lack of empathy and professionalism by the staff ruins it in our opinion. Case in point: on check out, I asked to be invoiced under my name and company. “Mr C” said the invoice could be under my company name but would also need to reference my wife’s name instead of mine, as the booking was made by her. This was of no use for me, so I asked whether there was a way around this issue, as this has happened for us before at other hotels and they were easily able to accommodate the change. The answer was no – the software had recorded everything under my wife’s name. I then joked that ok, but maybe they should consider changing their software, to which he insisted that the software was doing what it was supposed to. So: 1) the staff was unable to put himself in my shoes and understand this was an impactful situation; 2) he was unable to escalate to management to find a solution; 3) not only did he not understand this was a reasonable request (attended to at other hotels), he insisted on making a point that everything was correct (hence I was incorrect); 4) total lack of empathy and professionalism. In the end he should have just said “sorry that we cannot accommodate your needs”. This was just an example. In the restaurant, there was just one person we found friendly – the sommelier, fantastic man. It’s really as if no one cares about their guests. Other notable exceptions: the girl that checked us in and the hotel director, both very friendly. Finishing the list of “cons”, we were a bit surprised there was construction going on near our suite (11) both on Saturday and Sunday. Not what we expected as a tranquil place to relax. To try to finish with a positive note, we liked the architecture and surroundings which, while tired here and there, still retain their charm. The suite was comfortable and the upgrade to a 2 bedroom was a nice touch. As were the gratuities like wine bottle, cookies, flowers, and honey. Breakfast was good, and so was the food at the restaurant. But in the end, none of this matters when your guests leave with bad memories and not wishing to return.

慌しい一日の終わりには、イマニ カントリー ハウスでおくつろぎください。イマニ カントリー ハウスは、ビジネスでもレジャーでも、ノッサ・セニョーラ・デ・グァダルーペでの快適な滞在をご提供いたします。最寄の交通機関はEvora Railway Stationで、当施設より約16km先にあります。最寄の鉄道駅はEvora Railway Station、当施設から約16kmと、列車ご利用のお客様に便利な立地です。付近にはCentro Interpretativo dos Almendresやアルメンドレスのクロムレック、Ebora Megalithicaがあり、観光に大変便利です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。ノッサ・セニョーラ・デ・グァダルーペの当施設には、駐車場が併設されており、非常に便利です。ノッサ・セニョーラ・デ・グァダルーペのホテルの中でも、イマニ カントリー ハウスはそのすばらしい設備で高評価をいただいております。

慌しい一日の終わりには、ミルアルテでおくつろぎください。ミルアルテは、ビジネスでもレジャーでも、ノッサ・セニョーラ・ド・ビスポでの快適な滞在をご提供いたします。最寄の交通機関はEvora Railway Stationで、当施設より約38km先にあります。Evora Railway Stationまで、車で約38kmです。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。ノッサ・セニョーラ・ド・ビスポの当施設のお客様は、駐車場をご利用いただけます。お客様のレビューによると、このホテルの施設は最高レベルです。

When you stay at Herdade do Barrocal de Baixo in Montemor-o-Novo, you'll be on a lake and 5 minutes by foot from Vale do Corvo. This eco-certified farm stay is 6 mi (9.6 km) from Monte Selvagem – Reserva Animal and 9.6 mi (15.5 km) from Montemor-o-Novo Castle.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this farm stay include complimentary wireless internet access and a picnic area.A complimentary buffet breakfast is served daily from 9:00 AM to 11:00 AM.Featured amenities include luggage storage and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided on request.

旅先の様々な魅力を発見したいお客様に、Villa with 5 Bedrooms in Montemor-o-Novo, with Private Pool, Furnished Garden and Wifiは最適です。Villa with 5 Bedrooms in Montemor-o-Novo, with Private Pool, Furnished Garden and Wifiは、モンテモル・オ・ノボでも指折りの素晴らしい宿泊施設の内の一つです。最寄の交通機関はEvora Railway Stationで、当施設より約30km先にあります。最寄の鉄道駅はEvora Railway Station、当施設から約30kmと、列車ご利用のお客様に便利な立地です。近くにはTennis Club of Montemor-o-NovoやMuseum Convent São Domingos、Almançor - Cooperativa De Cultura Ensino E Formação Crlなどがあり、お気軽に楽しい時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。

慌しい一日の終わりには、Herdade da Paz Com Piscina e Barragem em Reserva ecológicaでおくつろぎください。Herdade da Paz Com Piscina e Barragem em Reserva ecológicaは、モンテモル・オ・ノボでも指折りの素晴らしい宿泊施設の内の一つです。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。

旅先の様々な魅力を発見したいお客様に、Hotel Montemorは最適です。Hotel Montemorは、モンテモル・オ・ノボでも指折りの素晴らしい宿泊施設の内の一つです。Evora Railway Stationから当施設まで、約31kmです。Evora Railway Stationまで、車で約31kmです。付近にはParque de Exposições MunicipalやPiscinas Municipais de Montemor-o-Novo、Tennis Club of Montemor-o-Novoがあり、観光に大変便利です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。

旅先の様々な魅力を発見したいお客様に、Casa do Rossioは最適です。Casa do Rossioは、モンテモル・オ・ノボの現地の雰囲気を感じたいお客様にお勧めの施設です。Setubal Railway Stationから当施設まで、約46kmです。最寄の鉄道駅はSetubal Railway Station、当施設から約46kmで、列車ご利用のお客様にお勧めです。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お客様のレビューによると、このホテルの施設は最高レベルです。

慌しい一日の終わりには、Dream of Alentejoでおくつろぎください。Dream of Alentejoは、サン・クリストーヴンの現地の雰囲気を感じたいお客様にお勧めの施設です。館内の様々な施設で、有意義にお過ごしいただけます。サン・クリストーヴンの当施設には、駐車場が併設されており、非常に便利です。