ゲゲストExcellent service, fast response to all inquires. The hotel is in charge of taking you to the train station, as well as to the ski lift. Nice interior and comfortable rooms. It would be great to have a dryer for ski equipment, either in the room or just in the hotel.
ゲゲストHarbin Anshu Family Hotel has only 7 rooms and a family who look after the rooms and guests. Their services are just outstanding. I had a serious problem when i arrived as i had not had time in Beijing, where i was in transit from UK to Harbin, to get a phone SIM Card. Anshu Family Hotel took me to the China Mobile shop in Harbin and stayed with me until i got my card. They flatly refused payment for helping me even though it cost them a lot of time so i got them some grapes as a very small gift to say thankyou for helping me so kindly.
The process took nearly two hours due to a complication on my UK phone number settings. However the staff at China Mobile were really good, the Anshu Family were just incredibly patient. They simply would not leave until i was fixed up and able to use my phone. I stayed for just under a week to go to see the major attractions in Harbin, a City with a totally unique identity in China due to its Russian and European Architecture. It is one of the most fascinating cities i have ever visited, Harbin Museum being quite astonishing in its variety and quality of Artifacts. It was the 16th Museum or Museum type building i have visited in China and one of the most enjoyable. This year was Harbins 26th Ice Show, with the Winter Games coming up soon.
The Anshu Family Hotel is spot on location for both events, just a $3 taxi ride or Metro for just cents. The hotel has lots of shops, supermarkets, several food roads bristling with many many choices of meal. The Anshu Family make a very low charge for their rooms, in my opinion it could be far higher but they stick at their price.
I had not asked for breakfast as i go out early to get to see as much as possible during my day sightseeing.
The night before i left i asked them if they would get me a taxi for the morning to get my train. I was to get the taxi at 6.45am. At 5.50 a knock on the door and they came to give me three boiled eggs and a meat stew with noodles. Honestly no Hotel has treated me so kindly. I really recommend grabbing a room with Anshu most especially if you are going to the Ice Show or Winter games.
It is a budget Hotel, so be aware of that, but I got a spotless sheet, cover duvet and i was as warm as toast room at night. The water shower is piping hot. Opposite the Hotel road is a huge Govt building as a landmark, i never had any problem finding it. There is a Bank of China two hundred metres from Anshu Family Hotel.
Anshu, in my opinion must be one of the top deals on offer from Trip.com.
NnurelyaWe love staying at Snow Village so much and decided to stay there for 4D3N. Chosen Xinfu Inn after long consideration. We are family of 6 with young kids so we prioritize a place where kids can enjoy playing snow to the fullest. The view was so nice. There is frozen river in front of the inn and a hill at the back of the inn with the snow slides made by the host with a nice landscaping. The host really helpful and treated us like their family-guest. Communication before the stay and during the stay was using WeChat and Google translate 😅. They helped to book bus from Harbin-Xuegu (Snow Village), pay direct to them (CN¥80 one way) using Alipay. They have 2 inns. The first room we booked was the new inn which around 800metres from the main inn. The new inn has modern kang bed and toilet but no play area and lawn to play snow, we have decided to move to the main inn and the host and hostess are happy to move us to the main inn. But the room in the main inn more traditional. The kang bed using old fashioned heating method - wood-burning-stove with bricks that retain the heat. It was very hot with just a layer of thick quilts. Feels like a hot sauna when laying on it. So we can't really sleep at night when the heat still ”fresh”, especially at the side of the bed where the wood is burned. If you sleep at the end of the bed it is much better. And for us personally with one layer of quilt the bed is so hard and not comfortable but it is good experience to live like the locals. The kids really love the snow slides built by the host at the back of the inn. Since we are Muslim, we informed the hostess to prepare food that we can eat - rice, eggs and tofu. The hostess all really understanding and always friendly and loves to play with the kids. The host helped took a nice picture of us with firework but we missed to have a picture playing hot water turned ice. The host helped to book a bus to Snow Town on the third day. Departed at 1pm and back to the Snow Village at 8pm. All the charted bus from Harbin or to Snow Town will come pickup at the front of the inn. Really convenient. We did not go to Wusonglin, instead we went to the local play area where we can play anytime anyday with only one time entrace fees. It just besides the new inn and there are skis, snowboard, snow mobile, ice skating and many mores. With kids, it is really recommended. We truly enjoyed staying at Xinfu inn and will come back in future maybe in other seasons to enjoy the view of the river.