「Everything was fine in till I open the window and the who thing came off meaning the window fall out and I was with my family on the 5th floor and it’s a family room 518 so that was dangerous for my family to be fair so please sort it out asap before someone makes a fat claim」
「The hotel is conveniently located within walking distance of Stansted Airport. The room, while not particularly spacious for a family, was clean and well maintained. Reception staff were helpful and welcoming. However, breakfast and restaurant options for vegans or vegetarians (without egg) were rather limited.
One concern arose in the restaurant; a member of staff declined my son’s request to sit at a particular table, stating it was for five guests, though we were three. I explained that we would leave early if seated there, but the request was still refused. We accepted another table, yet later two guests were offered the same table, with the explanation that more people would join them. In fact, no additional guests arrived, and my son was disappointed that he had not been allowed to sit there. The restaurant was not particularly busy that day, which made the situation feel unnecessary.」
「From the moment we arrived, everything was perfect. The hotel is ideally situated with lovely sea views, and the cleanliness throughout was absolutely spotless. The staff were genuinely warm and welcoming, making us feel at home straight away. Breakfast was excellent, with plenty of choice and very good value for money. Our room was comfortable and well cared for, and the whole place had a relaxed, peaceful atmosphere with great attention to detail. We wouldn’t hesitate to return and would highly recommend this hotel to anyone looking for a faultless stay.」
ゲゲストJust a few points of feedback:
I paid for breakfast up front - which was meant to be open from 7am. However, what really happened was that breakfast (prepared by the Receptionist - who was very helpful) started to be prepared from 7am-ish. Coffee, microwave toastie, juice etc duly handed over in a paper bag (I was not the only one waiting) - but this was not ready 'till ~7.20am. Makes a difference if you need to eat and get on your way.
Also, £2.50 for the car-park - why? It's not the money - just the impression given.
The restaurant is Indian cooking - which I enjoyed. Waiter was pleasant and efficient.
Room was basic. Clean but a few cobwebs in the cupboards. No AC.
BBernsterVery quiet area you could swarm an apocalypse had happened
If you require medication put in the fridge ask the female receptionist the male is nasty and just outright refused
Breakfast is good and restaurant attached to hotel is good
Also Manager of restaurant is great
Not far from station 10 minute walk with tunnel under road
PPSDIVAThe hotel is conveniently located within walking distance of Stansted Airport. The room, while not particularly spacious for a family, was clean and well maintained. Reception staff were helpful and welcoming. However, breakfast and restaurant options for vegans or vegetarians (without egg) were rather limited.
One concern arose in the restaurant; a member of staff declined my son’s request to sit at a particular table, stating it was for five guests, though we were three. I explained that we would leave early if seated there, but the request was still refused. We accepted another table, yet later two guests were offered the same table, with the explanation that more people would join them. In fact, no additional guests arrived, and my son was disappointed that he had not been allowed to sit there. The restaurant was not particularly busy that day, which made the situation feel unnecessary.
ゲゲストVisited this hotel for 5 days stay , room was lovely and big ,lovely shower, black out curtains, beautiful super king size bed , breakfast was worth the money , unfortunately the main meal was a big disappointment as very expensive for little amount and very tasteless , parking was good , lots of parking spaces , only down fall about the parking location there is only one entrance to the main building, one way in and one way out and you have to pay 10 pound a night very disappointed in parking and main meal , overall staff friendly, clean, nice stay
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!