The entrance was so difficult to get to, with such a huge detour to walk around just to get to the entrance. The service and check-in was woeful, when we checked in late at night. The person at the desk didn't know how to check us in, and the other person who was supposed to know how to do the check-in was not around- and had to be called back down. Long wait to check in late that night, even though there was no other guest waiting. The car parking arrangement was terrible as well, and didn't work with their supposed online link up with the parking provider. Very average experience.
I have used this to visit my son at uni in nottingham. I had a double room that was very clean, tidy and the size you expect from this type of location. The checking in, parking and general process was brilliant and very easy. The venue is slightly out of the city centre (which I wanted to avoid lots of noise). Really can't fault a thing and will absolutly use again on my next visit.
Good location- easy to find and close to the train station. We drove so used the car park in front of the hotel where there is a discount for staying at the hotel just let reception know you are parked there - is a set fee for 24hrs.
Rooms were clean and quite basic but sufficient for what we needed - downside no fridge to chill your drinks. There is a kettle to make hot drinks and room has tv which is good.
Ordered the breakfast which was lovely - options to have cereal, fruit,yoghurt,toast,pastries and a full English with coffee/tea and juice.
Restaurant overlooks the river which was nice as we could see the ducks and swans
Hotel has a bar which was nice to have a few drinks in the evening when we arrived
Hotel staff were really friendly and helpful - would definitely go back if we needed to stay in Nottingham again
Price was good value for money!
Booked as I wanted something not too expensive but with a fairly good location just for one night. This hotel was great on both fronts. Reception was friendly, room clean so no complaints!
JJessacoThe whole stay was great, I needed somewhere to stay while work was being carried out on my house. The rooms are spacious and have bathtubs, there was a big desk for me to work at and the internet connection was perfect, I had multiple video conferences and it never dropped once. Housekeeping were kind enough to check if I needed anything everyday, and reception staff were super friendly.
Right next to a massive national trust property had some beautiful autumn walks
However there is absolutely no phone signal (Vodafone)obviously nothing to do with the hotel it’s just extra info about the area!
CCordelia333Some of the staff were being very strict in their rules even though we had already checked in earlier that day. Nonetheless, the rooms were nice and cozy
ゲゲストAs i was attending a funeral of a dear family member, I was very pleased with the location and more importantly the cleanlines and stress free stay at the orchard hotel. My room was very spacious and clean. The staff were wonderful and helpful in every aspect. The food in the restaurant was above par and well deserved. a trip to Nottingham would definatly warrant a further stay at this hotel. 5 star for definate and would certainly stay again. Thank you for a great stay
WWeTravels LimitedWe were welcomed with a treat being our wedding anniversary. The facilities in the hotel are good and there is on site parking for just £5 a day. The breakfast menu is great and offers anything you would like to have at breakfast. A gym is available and a bar too. The staff are friendly and prompt. I Highly recommend.
ゲゲストIn general, my stay was fine. All the staff were very helpful and pleasant, and I appreciated their friendly attitude.
However, there were a few issues that affected my experience. There were a number of young men staying on my floor who returned around 2am and made a significant amount of noise for quite some time. Unfortunately, no staff member came to address the disturbance, which made it difficult to sleep.
When I eventually began to fall back asleep, I was disturbed again by two pigeons making loud noises outside my window. In the morning, I noticed there were dead pigeons caught in the netting above my window. This was quite unpleasant to see and does not seem healthy or hygienic.
Additionally, at £125 per night, I would not expect to see worn carpets. The condition of the flooring did not reflect the price being charged.
Overall, while the staff were excellent, these issues did detract from an otherwise fine stay.
ゲゲストGood location- easy to find and close to the train station. We drove so used the car park in front of the hotel where there is a discount for staying at the hotel just let reception know you are parked there - is a set fee for 24hrs.
Rooms were clean and quite basic but sufficient for what we needed - downside no fridge to chill your drinks. There is a kettle to make hot drinks and room has tv which is good.
Ordered the breakfast which was lovely - options to have cereal, fruit,yoghurt,toast,pastries and a full English with coffee/tea and juice.
Restaurant overlooks the river which was nice as we could see the ducks and swans
Hotel has a bar which was nice to have a few drinks in the evening when we arrived
Hotel staff were really friendly and helpful - would definitely go back if we needed to stay in Nottingham again
Price was good value for money!