Staff really friendly & helpful. Room quiet, as requested. Room clean. Bathroom smelled of damp but no physical evidence. Only issue was one thin pillow each. Asked for extras but told there was a shortage due to people stealing them so added onto a list. No extra pillows provided. Staff apologised for this at check out
Room was in a difffent building to one pictured on website, no one helped with my bags, building smelt of ****, super thin walls to the point where I could hear someone else snoring. definitely a reason why it’s so cheap.
Wonderful place! We really loved our time here, even though it was only for a day! If we didn't have a flight to catch, we would have extended our stay. The house is in an excellent location, beautiful area, easy walking distance to pubs, restaurants, and cafes. Very close to the airport, which made taking our flight the next day an easy and stress free process. The Lawn has an interesting history, and they provide a lovely folder in the room which explains it all, while also including any information your might need for your stay. The room itself is cosy, clean, and full of charming touches. Breakfast the next day was also a treat. Quasim and his wife are so friendly and made sure our stay was as nice as possible.
JJulieLovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
PPenguinLadyExceptionally clean room, very spacious. Appreciated being on the first floor for safety (single female). Breakfast was reasonable and delivered to the room on time. The milk was off but when I informed the front seat it was replaced immediately. No shampoo etc but that’s becoming the norm, in my experience, in budget chain hotels. Good value for money.
My only complaint: pillows poor quality and lumpy. Otherwise great, and front desk staff were really good. Would stay again, for the right price.
ゲゲストAwesome hotel with a english breakfast. The rooms are quiet, and you can open the windows if you wish. The service was excellent, with a friendly and attentive team that really took care of us. and the spa is great
MMuraliRThe hotel is in a central place and very close to the bus station and not far from the Guildford Railway station (walking distance - 12 min or so). Staff were very friendly and helpful. The only difficulty was that we had our room on the first floor and at the further end and as there were no lifts (it is a heritage building so they cannot make any changes to the structure) we had to carry our luggage upto the first floor and navigate other steps to the room. There was no other option. We did have help when we arrived but had to carry the luggage by ourselves when we left. This is, though, a very small issue as the property itself was one of the better ones we stayed during our trip. The rooms were certainly larger room than some of the other hotel rooms I have stayed in London or Guildford.