Good family hotel but it is above a complex not your regular ground floor hotel. Food variety is good. Convenient location and around 30mins from airport without traffic. So plan the trip if you are booking and staying here
* Prime Location. It is right next to the Medan Train Station and literally side-by-side with Centre Point Mall, making shopping and transport incredibly convenient.
* Outstanding Staff: The reception team was professional! I truly appreciated them granting me a late check-out until 1:00 PM.
While the room was on the smaller side, it was clean and well-maintained.
However I noticed the pillow sheets were quite old and had turned a dark, faded color. They definitely weren't white anymore! Housekeeping should retire these linens and ensure only fresh, bright whites are used for guests.
I spotted some small ants near the desk/phone area. A quick treatment from maintenance would help keep the workspace clean.
ZZetyZalefaWe are happy!!!!! The staff so kind and soft spoken.. we love the view… Masha Allah.. so beautifull.. event we stay at standard room, we also can get the beatiful view of Danau Toba.. the breakfast was delicious.. this is the first time im going to Indonesia and i can eat all the food.. excellent.. i also like the tour package for free…keep it up..next time if i going to danau toba again, i will stay at waterfall inside Taman Simalem Resort..in Shaa Allah
ゲゲストWonderful stay – peaceful and comfortable
We had a very pleasant stay at Emerald Garden Stay. The place is clean, spacious, and very well maintained. The environment is quiet and relaxing, perfect for resting after a long day. The room was comfortable, with good air-conditioning and strong Wi-Fi.
The host was friendly and responsive, making check-in and communication very smooth. Location is convenient, with easy access to nearby shops and restaurants.
Overall, a great experience and good value for money. I would definitely recommend Emerald Garden Stay to friends and family, and would be happy to stay here again.
匿匿名ユーザーIn die Jahre gekommenes, grundsätzlich schönes Hotel.
Leider lässt die Sauberkeit etwas zu wünschen übrig und an Details & Austattung mangelt es.
Für Instagram Posts eignet sich die Unterkunft mit ihrem schönen Ausblick allerdings grandios.
Lage ist ruhig und ziemlich abgelegen.
Service ist sehr lieb und bemüht, obwohl die Kommunikation auf Englisch manchmal etwas holprig war.
Insgesamt ein guter Aufenthalt, allerdings ist der Preis zu hoch.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
CClubclass TourMy stay second time in the hotel , I pick this hotel again for its location near to Medan Station , for my convenience travelling to and from the airport. The staff at the reception is polite and responsive. I book a room package with breakfast and it is good value for convenience not having to go out. The room I check in was a twin room and I consider its very clean. It would be better if some coffee making facilities be added to the room.
LLewiTernyata saya merasakan fasilitas yg luar biasa dengan harga yang biasa😄
Lokasi yang strategis, kebersihan nya bagus pelayanan dan fasilitas nya bagus juga...
Puas deh dengan ini hotel...
Saya recomend ini hotel ke yang lain 👍