My stay second time in the hotel , I pick this hotel again for its location near to Medan Station , for my convenience travelling to and from the airport. The staff at the reception is polite and responsive. I book a room package with breakfast and it is good value for convenience not having to go out. The room I check in was a twin room and I consider its very clean. It would be better if some coffee making facilities be added to the room.
I like samosir…the view so nice..the staff also good..
We arrive at Somosir Villa at 7:30pm…our car’s window unable to close.. then we ask the staff where we can find workshop to fix this issue.. then the staff said workshop close at night but he offer to help monitor our car.. he shows the cctv around the area and convince us not to worry..at the night around 2pm, the rain coming.. heavy rain.. i woke up and look at our car..i saw the staff already put plastic to cover window from rainning…thanks god they have responsible staff like this.. unfortunately i forget asking his name..
We stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay.
However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
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8.5/10
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8.6/10
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匿匿名ユーザーThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
MMike_ChanRefurbished old hotel
Advantage - bigger size rooms w super king size bed, nice swimming pool and big lobby
Disadvange - since old hotel, some of the fittings are old
Location is good for food but near crossroad, thus noisy
All the staff are friendly and helpful. Good hotel to consider
AAzfar DaudThe road to the resort can imrpive a lot. Came when its rainjng season. Cant do many things. Just do resort tour.
Cab or grab pr other service poor here. Can improve a lot. Easier for foreigners to commute. Or provide a shuttle for us to commute.