The front desk staff is very friendly. Have difficulties opening the door, customer service & technician solve the issue quickly. Near KB Mall, good location. The room is not thoroughly cleaned. The bed and towel are clean. Quite good just for sleep overnight stay.
Check in was quite late. Took 30 minutes just for us to check in. We had to wait at the lobby. After driving 6-8 hours from KL, and really wanted to check in the room to freshen up, being tired and exhausted, this really tested our patience.
Thank god there was kids play area at the lobby. So my girl 6yo could entertain herself after sleeping in the car along the journey.
So that was good.
The room was okay, not too big no too small. The toilet and shower was only divided by Glass door, wish they had a closed area for the toilet.
Location was strategic as it’s near to Pasar Siti Khadijah.
Came to attend a friend’s wedding and got to shop some local stuffs as well. Food in Kelantan not as good as before.. Went to Ulam Cikgu, and the food was not that good. Tasted better at Singgey Budu and Meghek in KL.
Overall this hotel is great. They got cafe that sell snacks that open 24hrs. The room is quite spacious for family or 3. They also got gym (level1) and laundry that got iron, washer and dryer (level 2). For parking you can park near the hotel or restaurant nearby. Receptionist showed great attitude 👍🏻
Stayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
Water pressure is super low. Take years to shower. Is super noisy the water pump.
The hair dryer is using other type of socket I can’t use at all. No tooth brush or coffee n tea. Overall very clean but location is far away and isolated .
NNuHAzThe front desk staff is very friendly. Have difficulties opening the door, customer service & technician solve the issue quickly. Near KB Mall, good location. The room is not thoroughly cleaned. The bed and towel are clean. Quite good just for sleep overnight stay.
AAisah ShaharudinStayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
ゲゲストCheck in was quite late. Took 30 minutes just for us to check in. We had to wait at the lobby. After driving 6-8 hours from KL, and really wanted to check in the room to freshen up, being tired and exhausted, this really tested our patience.
Thank god there was kids play area at the lobby. So my girl 6yo could entertain herself after sleeping in the car along the journey.
So that was good.
The room was okay, not too big no too small. The toilet and shower was only divided by Glass door, wish they had a closed area for the toilet.
Location was strategic as it’s near to Pasar Siti Khadijah.
Came to attend a friend’s wedding and got to shop some local stuffs as well. Food in Kelantan not as good as before.. Went to Ulam Cikgu, and the food was not that good. Tasted better at Singgey Budu and Meghek in KL.
ゲゲストI had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with all the essentials provided. The staff were friendly, attentive, and always ready to help with a smile. The location was convenient, close to restaurants and shops. Breakfast had a good variety and tasted great. Overall, the service and hospitality exceeded my expectations. I would definitely recommend this hotel to anyone looking for a pleasant and relaxing stay.