Отель мне понравился. Тихо, спокойно. Номер чистый, комфортный, с балконом. Хорошее расположение. От аэропорта можно дойти пешком. Рядом остановки автобусов. Завтрак хороший, но кофе невкусный.
Data da hospedagem: 27/07/2025 a 31/07/25
Primeiras Impressões:
O hotel impressiona pela arquitetura ampla e moderna, com instalações bem cuidadas e um ambiente sofisticado. O atendimento foi impecável: a equipe demonstrou simpatia e proatividade em todos os momentos, elevando a experiência.
Infraestrutura e Serviços:
Os destaques positivos incluem um ginásio bem equipado (com variedade de máquinas) e uma piscina interior de uso agradável. No entanto, observamos oportunidades de melhoria:
- Ginásio: Alguns equipamentos apresentavam desgaste, como monitores sem pilhas e correntes com sinais de ferrugem, indicando necessidade de manutenção mais frequente.
Piscina:O tamanho é limitado para o fluxo de hóspedes, causando eventual desconforto em horários de pico.
Quartos e Banheiros:
Apesar da limpeza impecável, os quartos e banheiros surpreenderam pela simplicidade excessiva. A decoração básica e detalhes como cortinas de banheira (em vez de boxes de vidro) parecem desalinhados com o padrão esperado para um hotel desta categoria.
Pequeno-almoço:
O pequeno almoço era muito variado, excelente, no entanto á que melhor o serviço de café, principalmente o expresso. Formavam-se longas filas e por vezes os consumíveis terminavam com muita gente á espera. Era recomendado mais uma máquina de café para reduzir o tempo de espera.
Custo-Benefício:
Considerando o valor investido (4 noites), esperava-se um refinamento maior em aspectos como acabamentos e manutenção. Em comparação com outras experiências (como um hotel 3 estrelas em outra ilha, com custo inferior e melhor desempenho em alguns aspectos), a relação qualidade-preço ficou abaixo do esperado.
Nota: ⭐⭐⭐⭐ (4/5)
Para el precio mal. El desayuno siempre lo mismo, poca variedad de embutidos y de fruta.
La hab de minusvalidos que es la que nos dieron sin serlo, muy mal situada, planta baja con la ventana a la calle( no se puede abrir por el ruido ect), huele fatal,está justo en la cocina-comedor y al lado de la puerta de entrada por lo que hay ruido cada vez que entra alguien, cuando utilizan la cocina, parece que los tengas dentro de la habitación. Las habitaciones son bonitas pero para nada con vistas. Suerte del personal que compensa un poco estas deficiencies.
Tutte le camere si affacciano sul monte Pico e sulla piscina dell'albergo. Molto piacevole sia al tramonto che la mattina all'alba. Camere grandi e pulite, anche se l'arredamento e il bagno non sono nuovissimi. La colazione é varia e di qualità, possibilità per le coppie si farla in terrazza con lo stesso affaccio si cui sopra. Si può arrivare al porto tranquillamente a piedi con qualche saliscendi. Personale molto attento.
NNodynessoThe check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!).
++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra.
-- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.
ゲゲストThe hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport.
To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite.
What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was.
The amenities were limited, there is no safe or fridge in the suites.
In the bathroom the paper holder was rusted because it has been positioned under the towel rack.
The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices.
If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats.
I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.
GGusNSA truly wonderful hotel.
With only 9 rooms, the staff focuses on making every guest experience exceptional.
The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time.
All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling.
Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it.
We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay.
We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel!
All in all, highly recommended, my wife and I know we’ll be back!
KKB100The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.
ゲゲストWe had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.
ゲゲストОтель мне понравился. Тихо, спокойно. Номер чистый, комфортный, с балконом. Хорошее расположение. От аэропорта можно дойти пешком. Рядом остановки автобусов. Завтрак хороший, но кофе невкусный.
ゲゲストI WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA