Buena atención, amabilidad del personal, esta fácil de llegar, con servicios de restauración cercanos. Por poner un pero no había en el baño algún elemento de jabón o similar salvo el jabón con dosificador. Espaciosa la habitación. Confortable. Acceso a la wifi y uso de ordenadores en la sala central, buen detalle. De hecho ya estuve alojado hace un tiempo. Me gusta mucho la zona, para andar , hacer monte.....
Están pintando las habitaciones y los pasillos. Nos dieron una habitación que desprendía un fuerte olor de pintura. En recepción nos atendieron amablemente y nos cambiaron a otra habitación (más grande que la anterior) pero igualmente seguía oliendo a pintura. Los pasillos estaban con cartones y restos de pintura. La ubicación del hotel es genial.
Buen hotel para parar. Dispone de restaurante anexo. Habitación con camas confortables.
Mejoraría la impermeabilización de las duchas antes de que vaya a más.
ゲゲストThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
ゲゲストLa estancia fue agradable en general. Las habitaciones son bastante sencillas y el aislamiento acústico podría mejorar, ya que se escucha con claridad lo que ocurre en las habitaciones contiguas. Una de las noches, por ejemplo, llegamos a oír claramente la conversación del señor de la habitación de al lado.
En cuanto a la habitación, no destaca especialmente por nada en particular. Algo que llama la atención al entrar es el olor, que es bastante perceptible al principio, aunque uno termina acostumbrándose. Sospecho que proviene de las cortinas.
El hotel está bien ubicado, en una zona muy tranquila. Eso sí, si planeas moverte a pie, ten en cuenta que el regreso puede ser algo exigente por las cuestas. La gran ventaja de su localización es el fácil acceso desde cualquier punto sin necesidad de atravesar el centro de la ciudad, ya que está muy bien conectado con autopistas y carreteras principales.
El desayuno merece una mención especial: muy completo, con gran variedad y productos de calidad.
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.