ゲゲストThe stay was okay overall, but I was disappointed with the service. I requested a duvet for my baby's crib because there was no bedding provided. Unfortunately, I was told that none were available. Instead, I was given a towel to place on the hard wooden base of the crib, which was not suitable for a baby.
As a result, I had to use my own duvet for my baby and sleep without one myself. This was very inconvenient and not what I expected from Hilton since I have been in many of their hotels in Dubai and the service was top!. I am not happy with the level of service provided here in Luton.
PPhilReally conveniently located for our needs.
Nice spacious room
Comfortable bed with two options if needed
Coffee, tea etc. available when needed.
Breakfast although self produce, fave enough options and variety to start the day and journey home.
Staff we saw were pleasant and very helpful.
Would recommend.
Thank you.
JJeovoniFirst time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food.
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Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.
ゲゲストRoom clean and tidy. Unfortunately a couple of lights were not working in the bathroom so made for a bit of a palaver trying to shower in almost darkness.
The breakfast was good with lots of choice, sadly the coffee in the machine wasn’t of good quality and was very bitter.
The staff were very polite, friendly and professional.
Overall, would choose to stay again.
ゲゲストI had a lovely big room and huge bed , which was comfortable.
Large picture windows with view of river & town over the bridge next to the hotel.
Room had all the usual amenities- kettle, mugs,, tea, coffee, sugar & milk. Shampoo & bodywash in bathroom, hairdryer. Box of tissues in bathroom.
The bathroom has a good size cubicle and good pressure in the shower.
I did not use the in house restaurant, so cannot comment.
The bar was good and there was a water dispenser on the counter..Great for filling up my water bottle for the day.
So lovely to walk out of the hotel and over the bridge to the town, including the excellent museums, or walk along the paths on either side of the river.
Only slight downside was the route down the stairs was a bit convoluted, but there were lifts of course.