Budget style motel. No kettle in room, but free hot drink machine on ground floor. Shower and toilet were small moulded units. No chair, just a plastic stool. The whole facility is quite small, but just OK for one person. Good location for Heathrow, London, etc. Expensive for the size of room and facilities.
Friendly welcoming staff and everywhere clean.
Comfortable room with fresh clean bedding and bathroom. Food was very good, plenty of choice at dinner and breakfast ..we would definitely book here again .
This place is amazing! I booked this for Lap of Lights and as Christmas gift for my husband (F1 lover) and everything there is magnificent! Love it so much and will plan another visit next time.
Overall, we really enjoyed our stay at the hotel! I would have loved to give it a higher score because our room was so spacious, clean, and had a lovely modern design that made it very comfortable. However, I did have to rate it a bit lower because we were surprised to find that, while the travel app suggested that the standard queen-size room would come with both a bathtub and a shower, it turns out that only the premium suites offer bathtubs. The staff were incredibly friendly and very helpful— it was a shame that they couldn't do anything about the app. They mentioned that if you're a member and book in advance, there might be some great upgrade options available. It’s just a disappointment that the photos and description on the app were misleading, as they made it look like all the queen-size rooms had bathtubs too!
I stayed at Holiday Inn High Wycombe on 19th February, and unfortunately, my experience started on a disappointing note. Upon arrival, I was greeted politely and checked in by the receptionist, who allocated me a ground floor room. However, when I entered the room, I immediately noticed a strong smell of smoke, which made me feel uncomfortable and unwilling to stay there. It was clear the room hadn’t been properly cleaned or aired.
I contacted reception, and to their credit, the staff member came to inspect the room herself. She acknowledged the issue, apologised sincerely, and admitted it should have been resolved by housekeeping. Unfortunately, I was told the hotel was fully booked and no alternative rooms were available. I was offered a 30% discount to stay in the room, but I declined as I did not feel comfortable.
The receptionist then arranged an alternative solution by relocating me to Hampton by Hilton High Wycombe, including organising a taxi transfer. Although there was some confusion about room availability at the Hilton, she remained helpful and even offered me a complimentary drink while I waited.
Once I arrived at the Hilton, the difference was clear — the room was clean, fresh, and of a much higher standard, which made for a far more comfortable stay.
Overall, while I appreciate the professionalism and efforts of the staff at Holiday Inn to resolve the issue, the initial room condition fell well below expectations.