A great location,easy accessible from M1.
This hotel has lost its way, would only call it a 2 star not 4 star. Food was average, my dinner guest received their meal 8 minutes before mine arrived. (There were only one other couple in the restaurant and the same happened to them) No cutlery was supplied until mine arrived. I have never seen a jug of gravy so congealed it wouldn't pour and tasted very salty.
The grounds could be amazing but are unkempt and littered with cigarette butts and other rubbish. There seemed to be minimal staff on duty.
Unfortunately I would not stay again.
A gem of a hotel, tucked away on the University Campus. Lovely furnishings, excellent food at reasonable prices, beautiful bar and restaurant. We’ll be using this one again.
The hotel was clean as was our room. The only thing was when we arrived and went to our room it was very cold. On phoning reception they told us how to put the heating on, when I asked about why it wasn’t on they said because of safety concerns. As it was we went out leaving the heater on, but if we had been a few hours later then we would have had to go to bed in a very cold room.
So that wasn’t good! We didn’t use any of the facilities, so can’t really comment on this.
Hotel experiences range from luxurious, memorable stays with personalized service to challenging situations requiring quick, empathetic problem-solving.