HHoriyantoAlways stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it.
They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money.
They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.
LLinaIt was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
RRijkSomewhat tired looking hotel, which could use an upgrade (paint, for example). The bed and shower were good, breakfast is mainly catering Asians, which is the hotel’s main target audience. But the staff are not very accommodating when asking for alternatives. Part is due to language barriers, but in other hotels, staff use Google translate fluently to deal with such barriers. I hope the staff of this hotel will practice more with translate apps.
Initially we were offered free shuttle services and two additional hours before check out time. The next day we had to renegotiate this agreement, which was not due to a language barrier because our Indonesian friend had requested this. The renegotiation was probably due to poor communication among staff shifting work.
The hotel is well situated for travellers: just 5 minutes from the airport. There’s a small supermarket next door and several ATMs nearby.
匿匿名ユーザーOverall, I am satisfied with my stay at this hotel. We booked the Executive Suite, and it was perfect for two adults and one 11-year-old child. The room was spacious, comfortable, and had a beautiful view.
The breakfast offered a good variety of dishes, and everything tasted delicious. The lontong sayur was especially outstanding—it was one of the highlights of our stay.
There are a few areas that could be improved. The water in the bathroom drained quite slowly, so the bathroom floor may need some repair or adjustment to allow the water to flow properly into the drain.
The parking area is limited, and assistance from the parking staff is needed to park vehicles. There was no hair dryer or iron provided in the room, although these may be available upon request.
Lastly, I think the friendliness and hospitality of the reception staff could be improved to provide a warmer welcome for guests.
匿匿名ユーザーMenginap untuk yg ke4x nya
Pantainya selalu bikin ingin kembali lagi,….pantainya private bersih aman menyenangkan, gak pernah menyesal kesini, kolamnya aja yang hrs lbh dijaga lagi kejernihan airnya
ゲゲストWe booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint.
We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us.
Great hospitality for the staff at lina restaurant which make our night better with the service and food.
Breakfast was great as well.
DDoctorMichaelStaying at Radisson Lampung Kedaton was a really pleasant experience from the moment I arrived. The check-in process was smooth, and the staff were warm, friendly, and welcoming. The room was clean, fresh, and very comfortable for resting after a long day. I also enjoyed the gym and swimming pool facilities, which were well-maintained and perfect for a relaxing staycation. Another big plus is the direct access to the mall, making it easy to find food, shop, or simply hang out. The spacious parking area was also very convenient. Overall, a great choice for both leisure and business stays in Bandar Lampung ✨