Good hotel as per price range compared to others.
Around 1 km of walk from hotel, good thing was they provided shuttle bus service to Masjid e Nabwi.
Not recommended for people intending to walk with wheelchair and pram.
Reception speaks English.
Recommended if you are looking for a fair price.
Trip.com described Sofitel as a leading premium hotel and we were so excited to give a try.
But it turned out to be not quite accurate :
1. The hotel layout, its setting in particular the lobby area and reception is so small and does not exude any premium vibes.
2. The lifts, are also quite tiny and if a wheelchair user gets in, then it feels crowded already.
3. The room once we entered was not fully ready eg wrong name displayed on tv screen, bathrobe not hung as it should be, no towels etc etc.
Pls refer to the pictures attached.
*ORDER THAIF* 🚌
*23 MAR 2026*
ROUTE : HOTEL MAKKAH TO CITY TOUR THAIF
TIME : 07:00
TOTAL : 2 BUS
*(88 PAX)
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*26 MAR 2026*
ROUTE : HOTEL MAKKAH TO CITY TOUR THAIF
TIME : 07:00
TOTAL : 1 BUS
*(36 PAX)
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*28 MAR 2026*
ROUTE : HOTEL MAKKAH TO CITY TOUR THAIF
TIME : 07:00
TOTAL : 1 BUS
*(45 PAX)
===========================
*04 APR 2026*
ROUTE : HOTEL MAKKAH TO CITY TOUR THAIF
TIME : 07:00
TOTAL : 2 BUS
*(46 PAX)
*(48 PAX)
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AAllam ashOverall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly
ゲゲストWe had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced. We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage.
The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery). Everyday we stayed at the hotel, it grew on us. The view outside was heavenly mashAla. Remember you can open the window haha some people I imagine think they can’t. It such an experience and you have to do it. Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house. Again, We had an amazing window view and could see in the direction of Uhud. All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk. Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all. And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.
Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.
They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44. It was even at par or better maybe than the Jabal Omar in Mecca we stayed at. You absolutely cannot lose out by staying at this hotel. If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.
The hotel executive management were world class and again treated me like a friend/family. Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.
匿匿名ユーザーVery outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
ゲゲストGood hotel as per price range compared to others.
Around 1 km of walk from hotel, good thing was they provided shuttle bus service to Masjid e Nabwi.
Not recommended for people intending to walk with wheelchair and pram.
Reception speaks English.
Recommended if you are looking for a fair price.
IIshak lotfiThe InterContinental Dar Al Iman Madinah is an excellent choice for anyone travelling to Madinah with worship in mind, who values being as close as possible to Masjid al-Nabawi, wants full service, and is willing to pay a premium for convenience and comfort. The rooms are comfortable and well-equipped, the staff are strong, and the location is hard to beat.
If, however, your stay is more about casual tourism or you’re budget-sensitive and willing to be a little further from the Haram, you might find better value elsewhere. But if proximity and spiritual atmosphere matter to you — this hotel definitely delivers.
ゲゲストDear Team at Elaf Taiba Hotel,
I had a truly wonderful stay at Elaf Taiba Hotel. The location was excellent and very convenient for visiting the Prophet’s Mosque, which made my time in Madinah especially meaningful. The room was comfortable, clean, and well maintained, providing a peaceful and relaxing atmosphere throughout my visit.
I would also like to express my appreciation for the professionalism and kindness of the staff, who were always helpful and attentive. Their warm service made my stay even more enjoyable.
Overall, everything met and exceeded my expectations, and I felt well cared for during my time at your hotel.
Thank you once again for your hospitality. I look forward to staying with you again in the future, in shā’ Allāh.
Kind regards,
Fahmida Begum