The hotel was very clean, staff was very nice a d helpful. The restaurant food was great last and hot, waitress was very kind , clean and on point with order. Rooms were very clean and nice, my experience was great would go again.
This family owned property is a nice, clean, newish hotel. I've stayed at this hotel multiple nights over the past three years and have yet to encounter an issue. The hotel's location offers patrons the option of multiple fast food and/or sit down restaurants within 1/2 miles either direction on US Hwy 61. A Walmart Supercenter and an Aldi are withing 1/2 mile north of the hotel...
Easy to use Trip.com app/site. Got a good rate, room was large and roomy! Bed could have been more comfortable. More pillows would have been better, too
The pool and jacuzzi area were nice. However, the jacuzzi was not hot it was more of a heated pool experience with bubbles! The slide was closed 😪 the attendant said it hasn't been on all summer! Except when the pool is closed to circulate the water. We were very disappointed!
ゲゲストI booked this Americas Best Value Inn & Suites @ Lake Charles I210-Exit-5. There was NOTHING that was comparing to a suite. In fact, it is more like a motel class. There were several factors that made us NOT HAPPY staying here, and will probably will not stay here in future. I am explaining why I rated this hotel/motel below its class: (a) first the hotel is on ”cheap” side. The towels provided were very limited, and there was no towel for the floor. The lighting in the room, as well as thru-out the property was annoying. Everywhere I see bright florescent day-time white light, so bright. The room has this same light from ceiling down. It was so bright, no adjustment. It's hard for a person to sleep, while the other person is awake and needs light. The room is a lacking several fundamental items for a hotel, no coffee machine. The shampoo/soap provided were some sample 1-person ones. The ”breakfast” area was a joke. The only thing proved was coffee, that were not good at all. Yet, trip.com's reservation had me selected either room with or without breakfast. So, I booked with breakfast. But there was nothing provided. I asked the receptionist, he said, they don't have breakfast, just coffee.
The plus side was that, they provided a good size refrigerator. And they have the microwave in the 'breakfast” area.
Although it seemed a recently built hotel, but it's just a basic motel, lacking basic necessity items in hotel room. Overall, I would not stay here again.