アメリカウェストバージニア州で、駐車場のあるホテル

整體感覺不錯的！

Peeling paint, stained sinks and walls, smelled like smoke, and the sink vanity was a piece of chopped board. Hot water was warm, not hot at all

There was a sock and used razor on the ground when I just checked in. Otherwise everything was fine. Parking was $16 after tax. It’s behind the hotel. The entrance parking was full when I got there. 2 free drinks 5:30-7pm and breakfast included. Omelette bar was pretty good. Staff generally were very friendly. Pictures are the view from my room.

The room was somewhat clean. The window curtains had stains. The shower was supposed to be handicap accessible but it was not. The shower has no room to stand and shower so you have to set on the built in seat to bathe. Wheelchairs can’t roll into this shower so you’d have to lift the person into the shower. The breakfast was decent. Boiled eggs, waffles, cereal, donuts, bagels, OJ, cranberry and apple juice, sausage gravy and biscuits.

Thank you for the wonderful breakfast and taking such good care of our family.

Spacious room and good value of money. Breakfast was nothing fancy but could feed you well.

In January I rented 2 rooms for this past weekend off of trip.com as a nonrefundable booking so I paid for rooms at time of booking and money was immediately charged to my account. Got to hotel for check in, Sherri(sorry if spelling wrong) asked if I wanted to use card on file and I explained I already paid. She said it was a hold for Incidentals so I said ok. She said the computer wouldn't let her use that credit card so I scanned a different one. I then checked my credit card app to see how much hold for incidentals was and it showed being charged for both rooms for a higher price than what I paid. I asked her about it and she said the second room was unable to charge the original card so it charged to that credit card. I first explained it was all pre paid and showed her where it came out of my account in January and on top of that it also didn't make sense that the hotel amount was higher than what I booked at on trip.com which I also pulled up and showed her. She said that my my fault for ”using a 3rd party” because they cannot guarantee rates booked through them. She said I would have to contact them and I asked if she was saying trip.com was a scam and she said it was possible (even though trip.com is a well known booking site and I've never had a issue before). I explained I only thought the hold was for incidentals as she mentioned and was not expecting almost $300 more to be charged and she said there was nothing that could be done as her manager was not in until Monday and the assistant manager had recently quit and they were not allowed to contact their manager on her days off for any reason. I asked multiple times for her to contact her manager since this was a signifant problem as I had not expected a extra charge for the weekend and because I was from out of state it concerned me no one in charge would be available for another 3 days and by then I woukd be gone. She continued saying she was absolutely not allowed to contact her supervisor under any circumstances. Another coworker with her agreed with her. I will say neither employee was rude, but it is ridiculous there is no one they could call to get help. They said corporate would not be able to be of assistance then either and only thier manager who was not available until Monday and they were not allowed to contact on her days off. Other than that (and the fridge not getting cold until the last day).... the hotel,pool, and breakfast were all very nice. Show less