La chambre est trop petite et le lit trop petit pour deux personnes. L’eau de la douche est pas chaude souvent il faut attendre trop longtemps. Impossible de mettre sa valise quelques part. Pas confortable dutout. Bonne situation géographique car bcp de resto à proximité. Petite piscine sur le toit chaude. Belle vue. Mais ne vaut pas son prix.
Firstly , the staff are great. Really friendly and helpful with anything you may need. I arrived really early and they were able to accommodate an early check-in for me. The facilities are great, calm shared space downstairs, well equipped gym and free laundry. The room was very clean and the bed was super comfortable.
They guy at the front disk was rude when we checked in and gives us a room that the safe box wasn’t working and the fridge also wasn’t working and we had to go back and forth to change the room we were going to stay longer but we end up leaving because of all that
ゲゲストVery well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.
ゲゲストGood hotel with some downsides.
+ Location is amazing
+ Hotel is pretty
+ Staff super friendly
+ Small hotel (~max 10 rooms)
+/- good but small breakfast
- Extremely loud, doors and walls are super thin, you can hear everything outside your room. In the first night we had a room directly in the lobby, it was so loud that we asked for a change in rooms. This was gladly accommodated; however, the next room was also loud (although not as much)
- To get in and out of the hotel you need staff sitting at the reception, but during the night you have to ring a bell which is super loud and wakes up the whole hotel
- Some rooms don’t have proper windows
DDarrell PanneflekThe location of the hotel is perfect. There are 2 malls, a pharmacy, a starbucks, a restaurant on a walking distance, so a lot to do. Regarding the hotel itself, the staff is very pleasant, really friendly. The service they give is excellent, always with a smile on their faces and very attentive. For example, the staff that made us breakfast, Mr. Juan Jose, made us feel at home. The front desk staff, the house keeping ..... you name it. In a few words, this hotel was the best option for us and the service was excellent.
ゲゲストFirstly , the staff are great. Really friendly and helpful with anything you may need. I arrived really early and they were able to accommodate an early check-in for me. The facilities are great, calm shared space downstairs, well equipped gym and free laundry. The room was very clean and the bed was super comfortable.