last minute booking, great service, lucky enough to be upgraded to a lovely room, really friendly staff. Food and drinks reasonable.. spent time in Spa which was very relaxing and just what we needed. Had a look round new entertainment centre . The driving range and facilities is great, will Definately be taking a return visit.
The hotel has a very good location, which is definitely a plus and makes it convenient for exploring the area.
However, we were disappointed by a few additional charges. Bathrobes are provided only for an extra £8, and the hotel parking is also paid, which was not very convenient and added unexpected costs to the stay.
Attended a birthday celebration. Staff went above and beyond.
In addition, it is a lovely venue in beautiful location and surroundings. 30 minute walk into a lively town or a 5 minute car trip.
Would highly recommend it for a romantic getaway or meet up with family/friends.
Staff were amazing.
Our room was amazing and the atmosphere was sublime. Even though there was a wedding there, we enjoyed joining in and having fun. Great staff and the location was perfect. Although we assumed it was somewhere ticked away in the countryside, we were happy in any case as the hotel was beautiful.
A great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.