ゲゲストThe food selection at breakfast was superb. All the staff were lovely and helpful, especially at breakfast. The swimming pool was always clean and tidy, nothing broken or dirty. Only thing that could have made our stay better was if the pool were open longer
ゲゲストno parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.
JJackyChanGood thing is the car parking at weekend is free.
The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel.
There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.
ゲゲストI stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard.
Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none.
The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.
ゲゲストHotel is lovely & very central to all the shops pubs etc all walking distance & NCP car park 5 mins walk away. We had afternoon tea when we arrived & yes it’s more than you would pay but the service & quality of the hood was second to none !! Cakes were so light you wondered if you ate them 🤣🤣
Pool & spar was so relaxing, we went 3 times & never really busy. Staff were all excellent as you would expect & we would definitely like to go back . Highly recommended x
ゲゲストroom was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.
ゲゲストGreat stop over on the way to Scotland! Tired the kids out in the pool and even got some Jacuzzi time myself. Great facilities and fit four of us comfortably. The staff couldn’t do more, especially at breakfast when they looked after my kids and showed them the bookcase. Thank you to the lady who used to be a British Airways hostess particularly! 
TTravelTime11Nice place to stay, though i think the jacuzzi needs to be warmer. The same block across the road (city suites II) has a much better jacuzzi and even a sauna included. Id pay a bit more and book the building across. Though the apsrtment is nice clean spaciousness and has all facilities you might need for your stay, and more!