イギリスグレーター・マンチェスターで、プールのあるホテル

no parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.

Was given a top floor room and asked for another as wife has just had two knee replacements the lady then gave us another room which was further away and just as many stairs, the room was ok but their was a noise which made it impossible to hear the television so on asking was put in the original top floor room and the television was not working only one Chanel and could not alter anything, We were then given another room two doors away and the room was fine but still top floor, both in mid seventies and was watched struggling up lots of stairs with no offer of help, very poor service and understanding.

Very helpful staff great food selection in restaurants arrived midnight fab customer service as a disabled customer having a late flight we stayed the week before on our outward journey they helped me contact assisted boarding would definitely stay again n recommend friends n family nothing was a bother my companion is plant based n they provided oat milk n tea bags on request rooms bright n airy beds so comfortable after long flight great shampoo conditioner n body lotions of good quality can't thank staff enough for there help

Hotel is lovely & very central to all the shops pubs etc all walking distance & NCP car park 5 mins walk away. We had afternoon tea when we arrived & yes it’s more than you would pay but the service & quality of the hood was second to none !! Cakes were so light you wondered if you ate them 🤣🤣 Pool & spar was so relaxing, we went 3 times & never really busy. Staff were all excellent as you would expect & we would definitely like to go back . Highly recommended x

Deansgate駅とOxford Road駅から簡単にアクセスできます。お金に良い値。フレンドリーなレセプションスタッフは、運河を見下ろす素敵な外のバルコニーに隣接しており、バーからドリンクを飲むことができます。マンチェスターは、キャッスルフィールドの中心部にあるホテルの場所から簡単に歩いて行くことができます。

No sleep, kids running about, slamming doors, shouting and generally causing havoc. Throwing rubbish out of the window Raised with staff who were unhelpful customer service levels poor.

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

We had a wonderful family stay at this hotel. Everything was great. The room was clean and comfortable, and the overall environment was very family-friendly. The pool was absolutely amazing. It was definitely one of the highlights of our stay. The staff were very nice, friendly, and always helpful. They made us feel welcome and were happy to assist whenever we needed anything.

All the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.

部屋のスタイルはレトロでかなり良いです、バスアメニティは素晴らしいです、そして冷蔵庫があります。しかし、トップレベルのスイミングプールは非常に小さく、長さはわずか2〜3メートルです。誰も本当に泳ぎに行きません。あなたがプールに住んでいるなら、価格は少し高いです。最上階にはサウナもあり、蒸し心地も抜群です〜