イギリスグレーター・マンチェスターで、プールのあるホテル

Although there was a small problem with the system when checking in, the receptionist handled it extremely professionally, which made me appreciate it very much. The room is extremely clean, comfortable and has an extremely impressive view. The gym, swimming pool, food...all make everything more perfect. I will definitely introduce more friends and come back next time.

先日このホテルに滞在した際、設備や調度品はどれも上質で、全体的には快適な滞在でした。しかし、改善が必要な点もいくつかありました。ホテル自体は快適ですが、サービスと客室清掃を改善すれば、ゲストの満足度は格段に向上するでしょう。 スタンダードルームを予約したにもかかわらず、バリアフリー対応の部屋が用意されていました。スタンダードルームへの変更を依頼したところ、すぐに何の質問もなく対応してもらえました。当初、部屋にはミネラルウォーターが用意されておらず、リクエストして初めて提供されましたが、小さなボトルが2本だけでした。さらに、客室清掃サービスも不十分でした。4泊の間に2回清掃を依頼したにもかかわらず、シーツ交換は1回のみで、ゴミ箱の回収、掃除機がけ、タオル交換、バスルーム清掃は一切行われませんでした。ほぼ1週間の滞在だったことを考えると、これは特に残念でした。 朝食は美しく盛り付けられ、様々な種類がありましたが、残念ながら毎日同じメニューで変化に欠けていました。特に残念だった点もありました。例えば、スクランブルエッグは独特の臭いがし、水っぽすぎました。トマトを加えたり、数日ごとにメニューを変えたりすれば、もっと良い滞在になったでしょう。 一つ気になったのは清掃スタッフです。清掃員が2回、部屋に誰もいないことを確認しずに、共用カードを使って部屋に入ってきました。当時、パートナーはシャワーを浴びていて、幼い赤ちゃんは寝ていました。ノックの音が聞こえましたが、ドアを開けるのに間に合わず、ようやくドアを開けた時には、すでに清掃員が部屋に入っていました。このようなことが2回あったため、翌日はプライバシー保護のため、ドアにチェーンをかけることにしました。 これまで宿泊した他のホテルでは、スタッフはプライバシーを最優先に考えており、確認なしに鍵のかかったドアを開けるようなことは決してしませんでした。このホテルでは、もっと良いシステムを導入する必要があると思います。

no parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.

Good thing is the car parking at weekend is free. The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel. There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.

I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard. Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none. The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.

Hotel is lovely & very central to all the shops pubs etc all walking distance & NCP car park 5 mins walk away. We had afternoon tea when we arrived & yes it’s more than you would pay but the service & quality of the hood was second to none !! Cakes were so light you wondered if you ate them 🤣🤣 Pool & spar was so relaxing, we went 3 times & never really busy. Staff were all excellent as you would expect & we would definitely like to go back . Highly recommended x

The hotel is only a 5-7 minute walk (all indoors) from the arrivals section of Manchester's T2. Importantly, it is only about a 5min walk to the train station where you can take a 30min train ride into the city. The return trip for my wife and I was just under GBP16.00. Despite proximity to the airport, we didn't hear any planes at all! The rooms were modern, well furnished, bright and comfortable. The toilets were spotlessly clean and importantly the beds were very comfortable. Note that if you have a lot of luggage, there is a luggage trolley ”rental” thing right outside the doors of the hotel. BUT DON'T DO THIS! Instead, just go to the ground floor of the train station (5min walk away) and pick up a luggage trolley for free instead of paying EUR2.00 for the ”rental” of one. Check-in was not an issue and Alexandra handled the process very well despite the 'trainee' tag on her jacket. If I need to stay at an airport hotel in Manchester in the future, this is no doubt for me the one I'd book.

My husband and I booked this hotel to stay on the celebration of our daughter’s wedding and we were very impressed with all aspects of it the location was beautiful and all public areas were stunningly dressed to celebrate the festive period food and service in bars and breakfasts a very high standard the room we had was also very nice the only small thing that let it down was cobwebs and the amount of dust in corners and behind the tv apart from that a very pleasant experience Mrs D Langley

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

Second time staying but this time at Citysuites 2. Absolutely in love with the heated pool and steam room. Also tried out the fully-equipped and well-spaced gym. Reception always friendly and helpful. Room fresh and clean. Lovely selection at brekkie. Highly recommend the Eggs Royale. Will defo stay there again next time we’re back.