イギリスグレーター・マンチェスターで、プールのあるホテル

The room was clean and cosy and front-desk was friendly and responsive. We booked mainly to check out the pool, spa and gym as advertised by the hotel. So it was really disappointing when we found out that these facilities were closed on Xmas day and on other days operated at limited hours when we were there. The pool, sauna, steam room and gym are operated by a separate company from the hotel. That meant operating hours of those facilities are not catered for hotel guests at all. And it also meant sharing the facilities with members of the gym. So if you’re thinking of staying here and using the gym or pool, just bear those things in mind. Breakfast selection was quite limited. Very bare selection of any salads or greens. Quite embarrassing as well to see that clean plates were not available several times when there were less than 20 covers at breakfast. I understand it was the holiday season and the hotel is understaffed. But I’m sure this is not the first Christmas or NYE the hotel has encountered.

朝のフライト前にここに宿泊しましたが、最高でした。ターミナル内にあるので、これ以上のロケーションは考えられません。滑走路ビューの部屋に宿泊しましたが、飛行機の離着陸が見れて最高でした。滑走路ビューの部屋なのに、普通の部屋と比べてそれほど追加料金はかかりませんでした。 チェックイン時のスタッフの対応も素晴らしく、部屋は快適でとても静かでした。

Had to move rooms 3 times, but staff were very accommodating. First room allocated, the shower was spitting out water rather than consistent. 2nd room, we were allocated right next to the leisure centre, to which what we believed to have been their air con machine, kept making loads of noise and  woke us up at 6:40am. 3rd room, the shower basin dropped slightly which seemed to affect the water from draining properly, but we couldn’t be bothered to ask to move rooms a fourth time.  Room was clean and the staff are very polite and accommodating.

ザ・ミッドランド・マンチェスターでの滞在は本当に素晴らしかったです。このホテルのすべてが期待をはるかに超えていました！到着した瞬間から、スタッフは温かく迎えてくれ、私たちのために惜しみなく尽くしてくれました。チームメンバー全員が心からのもてなしをしてくれ、サービス全体を通して申し分ありませんでした。 部屋は清潔で、美しく手入れされており、信じられないほど快適でした。ベッドはまるで雲の上で寝ているかのようで、久しぶりにぐっすり眠ることができました！ルームサービスは迅速でプロフェッショナル、そして食事も美味しく、街を散策した長い一日の後にはまさに至福のひとときでした。 リラックスといえば、スパはまさに最高でした。清潔で落ち着いた雰囲気、そして素晴らしいデザインで、まさに最高のエスケープでした。マッサージは今まで受けた中で最高でした。信じられないほど心地よく、完璧に調整されていました。心ゆくまで贅沢なひとときを過ごしたいなら、ここはまさにうってつけです。 立地も最高です。マンチェスターの中心部に位置し、あらゆるものが徒歩圏内にありながら、喧騒から離れた静かな隠れ家のような雰囲気を醸し出しています。 総じて、ザ・ミッドランドはまさに宝石のようなホテルです。快適でエレガント、そして素晴らしいチームによって運営されています。絶対にまた来たいと思います！

The food selection at breakfast was superb. All the staff were lovely and helpful, especially at breakfast. The swimming pool was always clean and tidy, nothing broken or dirty. Only thing that could have made our stay better was if the pool were open longer

Stayed many many times never again useless reception staff . Don’t look after regulars . So disappointed

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

Good thing is the car parking at weekend is free. The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel. There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.

This hotel is very good service. The environment is very good as well. But, It provide a location of free car park space. You shall make sure have a car if you are a traveler.

All the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.