イギリスランカシャーで、プールのあるホテル

This is truly a hidden gem! We travelled as a group of 6 families and made the best memories. Would 100% recommend, everything was way better than our expectations. Can’t wait to be back again!😍 truly the best place to unwind!

This hotel has very old features but inside the rooms are big spacious and warm The bed although a double was twin beds pushed together which is very annoying as you slide into The middle of the bed and it’s uncomfy. The receptionist was extremely unhelpful and had no empathy I had to walk back and forth from my room 3 times to sort out an issue and then the spa was another issue which finally got resolved So basically it’s a lovely hotel but the staff need to be retrained or understand customers better and the duty manager who was on duty too.

私たちは一晩滞在しました - レイトチェックインとチェックアウト。スタッフはとても気が利いていて、親切でした。我が家には4歳と5ヶ月の子供が2人います。私たちはかなり遅く到着したため、夕食のレストランの最後のテーブルと朝食に参加する最後のテーブルでした。しかし、スタッフは私たちが必要なものをすべて持っていることを確認し、私たちを助けるために最善を尽くしてくれました。印象的なサービスと快適な滞在。次回ランカスターを訪れるときは、必ずこのホテルに戻ってきます。

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

We stay in 1 night room no 1 room is big and good size but toilet is dirty toilet smell come in room and whole night sound come from I think swimming pool out side room is soo dirty health and hygiene

First time using Holiday Inn Good things are Spacious room with great standard Comfortable and clean bed & pillows , and towels ( a big and a small for one person each ) Has kettle and tea/ coffee with treats ( biscuits) Has a hair dryer and an iron with an iron board inside the wardrobe. It has a round table and a sofa chair on top of a worktop table and chair . It has a small gym , a swimming pool and jacuzzi . Can include breakfast and dinner ( has restaurant) and can order to the room ( room service) I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options! Bad things Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor. Kettle has no sieve ( may be broken before me. ) The sofa chair has a stain before me . Overall very good service and great room and has good facilities.

The location is great, but everything else is quite old and worn out. The service was quite bad, we did not have any towels or water bottles in our room. Upon asking, they said we are ‘supposed’ to get the towels from the receptions. And only the rooms with a fridge will have water bottles. Did not even offer to let us buy any bottles. As it was quite late when we realised we did not have any bottle of waters, luckily found a Co-op in 5 mins distance closing soon, we had to grab them from there. The room had a partial sea view. But the bed was so noisy and squeaky even with the slightest movement. All the other furnitures were very old, no charging or plug points beside the bed. If not for location, because the beach is quiet in front of the hotel, i wouldn’t have even considered it ever again. One good thing about it was the swimming pool, it was very clean but the changing rooms could have been much better. I have booked through Trip.com previously, so I know it has nothing to do with internet or 3rd party booking, it is just a very old hotel. And the pictures are quite deceiving.

As per most of the existing reviews,smashing little place ideal for town centre,very clean,very nice breakfast,really comfortable bed in the single room,(usually can't sleep in a single bed)helpful staff,would definately book again or recommend

Lovely hotel for family and swimming pool was amazing

Great room with a beautiful view!!! Breakfast was lovely and swimming was a dream. Will definitely come back,well done Dalmeny❤️👍🏽🥂