イギリスランカシャーで、プールのあるホテル

Bathroom wasn’t cleaned properly and had no toilet roll or towels in. Tv didn’t work on the wifi or normal tv channels. There looks like there has been a leak and chunks of concrete were loose under the window-ledge. The positives were the Sea view and tower view from the room and the power in the shower was great. The room did also have a fan, an Iron and board, safe and hair dryer. Staff were friendly and helpful. Car park was fine for £7 and you could park until midnight on the day of check-out. The room in general was dated and in need of an uplift, but it was ok for a base for 1 night.

ノーブルック城は当時は豪華で高級だったに違いないが、悲しいことに今は悲しくて落ち込んでいる。しかし、良い点があるため、予約して選択したときにこれを知っていました。場所はバスとトラムが外に停車するので良いです。車を出して戻る場合は、スペースを見つけるための十分な駐車場があります。部屋は清潔な寝具とタオルで古い物件を掃除できる限りきれいでした。朝食は基本的ですが、再び満足のいくもので、スタッフは親切でフレンドリーでした。この機会に、プールや娯楽施設を使用しませんでした。簡単に眠れる場所として、数泊するのに全体的に良い選択です

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

First time using Holiday Inn Good things are Spacious room with great standard Comfortable and clean bed & pillows , and towels ( a big and a small for one person each ) Has kettle and tea/ coffee with treats ( biscuits) Has a hair dryer and an iron with an iron board inside the wardrobe. It has a round table and a sofa chair on top of a worktop table and chair . It has a small gym , a swimming pool and jacuzzi . Can include breakfast and dinner ( has restaurant) and can order to the room ( room service) I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options! Bad things Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor. Kettle has no sieve ( may be broken before me. ) The sofa chair has a stain before me . Overall very good service and great room and has good facilities.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

This was my second stay at the hotel, and once again it did not disappoint. I first stayed here last August with my family, and this time I returned with my husband for a peaceful getaway. The calm, relaxing atmosphere made our stay truly enjoyable. A lovely place to unwind, and we would happily come back again.

Self catering studio set in beautiful grounds was perfect for our 2 night stay. We really enjoyed the wine tasting evening with Alberto and the History of the Hall talk with John. Only marked down on amenities because the restaurant and bar were closed , due to the owners being on holiday and we weren't made aware this at time of booking.

Hotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)

Booked for one night & due to circumstances ended up checking in on 3 consecutive nights. As a lady solo traveller I felt so safe and completely at ease here. Unfortunately as it wasn’t a planned trip I didn’t have swimming costume with me to make use of their facilities. Parking is lovely & close to hotel. Whole hotel spotless & beds comfiest I’ve ever slept in while travelling. Breakfast, loads of choice & although buffet style all very fresh. Staff very friendly and nothing too much trouble. Super the bar served fresh food until late as I was later checking in on all nights. If I’m in the area I would gladly stay here again & happily recommend to other travellers 😊

Lovely clean hotel. Very comfy beds. Breakfast was good. Reception staff were pleasant. Driver was the friendliest. Was a good stay but I wouldn’t say it wowed me and felt staff could’ve been more attentive. Also lack of room service, evening snacks, fridge, tv channels, alternative pillows etc. also hotel said they didn’t receive my special requests I’ve added to the trip booking which meant the birthday we were celebrating was overlooked.