イギリスニューポートで、プールのあるホテル

Booked this hotel to attend conference nearby. Loved the Signature room, which was big with seating area. Complimentary bottle of wine, or substitute with bottles of non-alcoholic drinks was nice touch. Pastries provided at the lounge made for quick and easy breakfast option. Enjoyed the swimming pool, jet pool, sauna and hot steam room in the Health club. Area around Resort is also very big, walking along the woodlands trail to the Golf club was therapeutic. Stay Signature room, worth the additional upgrade.

Nice big bed , nice room , bathroom definitely needs upgrading tho , the grab rail on the side of the bath was rusted and exposed metal , shower dials are ancient, could definitely do with plug sockets on the sides of the bed to change your phone etc , no air con instructions but did figure it out , inside of the windows soaking wet in the morning but that's normal given the time of the year , paint around the main door was flaking off so needs a little maintenance , but it didn't put any bad feelings in out stay at all , just little things to point out , staff were lovely and friendly , hotel in general was fantastic , excellent breakfast served buffet style , room service was easy and meals were delicious with reasonable prices and staff were great , would definitely stay again was a great valentine's weekend , thankyou to everyone there

Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.