The location suited us perfectly. The staff were welcoming and friendly. We enjoyed our rooms, being comfortable, clean and peaceful.
We had coffee and cake in the cafe, which was very nice. The breakfast was ok too.
I used the gym, which unfortunately was a bit crowded when i went so wasnt able to use the free weights or any of the racks but did make use of the machines so did get a work out done.
I would definitely stay again... yes it could do with a bit of updating but for the cost it was great and i look forward to the next time 😊
The hotel is an incredible building which must take some maintenance.
We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great.
The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool.
The double room had a king size bed which was very comfortable.
The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing.
We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment.
We didn’t eat in the restaurant preferring to find a restaurant in bath itself.
Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless.
When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird.
The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit.
The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.
ゲゲストThe hotel is an incredible building which must take some maintenance.
We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great.
The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool.
The double room had a king size bed which was very comfortable.
The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing.
We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment.
We didn’t eat in the restaurant preferring to find a restaurant in bath itself.
Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless.
When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird.
The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit.
The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.
ゲゲストThe location suited us perfectly. The staff were welcoming and friendly. We enjoyed our rooms, being comfortable, clean and peaceful.
We had coffee and cake in the cafe, which was very nice. The breakfast was ok too.
I used the gym, which unfortunately was a bit crowded when i went so wasnt able to use the free weights or any of the racks but did make use of the machines so did get a work out done.
I would definitely stay again... yes it could do with a bit of updating but for the cost it was great and i look forward to the next time 😊