Altough fully paid thriough Trip.com, the reception had difficulty in finding my booking.
Don't be fooled by the swimming pool photo offered by the hotel, it is actually quite tiny.
The hotel room is a bit small. We paid £61 a night including breakfast for 2. No complain.
From the reception to the bedroom, there are many 3 steops along the way. Altough step lifts are provided, probably not worth to use them just to get a large luggage over the steps.
The location is excellent, it is near The Springs retail park which is a new shopping and dinnig place.
Stayed for my business Travel.
Hotel are strategically located and easy access to Train and restaurant. In term of room really good for business travel. Solid table and chairs for comfortable working environment in the room.
In term of room service really bad. No response on phone call. They purposely cancelled out the call especially for enquiry with front desk and for room services. Really disappointed.
This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
Good hotel with (paid) parking. Clean and maintained well rooms. Small coolers/fridges are also available on request. Good cheap alternative to hotels more central to the neighbouring cities
We've stayed here a few time,but not fir a few years. We were delighted to find the accommodation, food and especially the staff were as charming as ever. We will return, and sooner rather than later.
ゲゲストGood hotel with (paid) parking. Clean and maintained well rooms. Small coolers/fridges are also available on request. Good cheap alternative to hotels more central to the neighbouring cities
ゲゲストThis place has a lot of potential, but also leaves a lot to be desired.
Having booked a cabin, we were tucked away from most other rooms however the noise between our block of 3 cabins travelled terribly. We could hear full clear conversations from our neighbours, meaning our rest was dictated by the plans of others around us.
The cabin itself was okay, but felt in need of a good refresh. There was a general musty smell within the room and the inner window didn't shut due to wood swelling. The space appeared generally clean, but again, felt as though it was in need of a deep clean to get rid of dust and dirt.
The location itself is lovely, staff and service was good, but for the price we paid for the room and the space we got, I dont feel this was good value.
ゲゲストStayed for my business Travel.
Hotel are strategically located and easy access to Train and restaurant. In term of room really good for business travel. Solid table and chairs for comfortable working environment in the room.
In term of room service really bad. No response on phone call. They purposely cancelled out the call especially for enquiry with front desk and for room services. Really disappointed.
ゲゲストThis is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
BBradleyWe had an overnight stay for dinner and breakfast and were very impressed with the hotel, set in an old Manor House which is well maintained to keep the original style alive.
The food was nice and the experience was great even despite the original restaurant room being closed for refurbishments.
The bar is set in the Manor House’s drawing room which made for a nice setting after having dinner in the evening.
Overall it was a very nice stay and was reasonably priced for what was on offer and we hope to stay again!
ゲゲストAltough fully paid thriough Trip.com, the reception had difficulty in finding my booking.
Don't be fooled by the swimming pool photo offered by the hotel, it is actually quite tiny.
The hotel room is a bit small. We paid £61 a night including breakfast for 2. No complain.
From the reception to the bedroom, there are many 3 steops along the way. Altough step lifts are provided, probably not worth to use them just to get a large luggage over the steps.
The location is excellent, it is near The Springs retail park which is a new shopping and dinnig place.
CCatrynExcellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.