A little outside the city center (but still within walking distance), I liked this place very much. The staff was very friendly, the room was clean and comfortable, and the breakfast offered a good mix of local and Western cuisine.
The only surprise was that the internet was sometimes slow or unreliable for such an establishment (though it generally worked). The airport shuttle (organized through a separate company on the premises) worked very well.
I would definitely come back when I’m in Madurai again.
Service is excellent. Staff go out of their way to help and check in on your wellbeing. I will never stay at another hotel in Chennai except Taj! I would to especially thank staff, Venkat, Amit, the COO who accompanied us to immigration to ensure we were safe and the staff in Anise for wonderful hospitality during breakfast. Thank you so much. My only stay in Chennai is your hotel. I must also credit room service staff. They looked into our very need to even arrange footwear on rack, place new bedroom slippers at bedside everyday. My friends and I had an awesome experience!
Food is excellent. Wide spread of great quality food for breakfast. Room is comfortable. The only complaint is I don’t have a view from my room on the first floor.
This is our 2nd time at this hotel. Its well maintained. Only things is, its not in the city. It is closer to the airport. Need to depend on hotel food only.
Good amenities, good breakfast and buffet dinners. I booked the hotel car for a day trip to Sadhguru’s Isha yoga foundation. I am impressed by the driver. He is a steady driver, knowledgeable and forthcoming in sharing his knowledge. The Chinese restaurant is great too! Overall, I find the staffs friendly and have a strong interest in fulfilling guests needs.
Hotel is nice and gym/pool are ok.
Breakfast is good.
One let-down was that I had booked 2 rooms with one king-size bed. However, this was not available anymore so I was given 2 rooms with 2 small beds.
No apologies from the hotel or options to adjust/upgrade. This was a let-down and not handled well.
PPhương LMThe hotel is in a wonderful location. All facilities are well maintained and preserved, especially the gym. All services are good. The restaurant on 3rd floor is the most thing that I like in this hotel. I really enjoyed all nights in Holiday Inn Chennai Hotel. Thank you.
VVishwarAlways a comfortable stay at The Raintree, St Marys! Reservations are always well taken care of and staff always go the extra mile to be of help. Special mention to Rahul, Ritu, Ashton and Uma for making the stay really pleasant and for taking care of every small detail. Truly appreciate their stellar service! Look forward to be back
VVicky Rajaratnamwe have been staying in this hotel for a number of years when each time we visit Chenna.
The best thing in this hotel is their Breakfast spread.
A really wide variety of food and delicious in taste.
The rooms are very clean.
The location is excellent as it is very near to all the Shops in T-Nagar.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
ゲゲストGreat stay! The room was clean, comfortable, and quiet. Staff were friendly and helpful. Check-in and check-out were smooth. Would definitely come back and recommend to others.
ゲゲストwe stayed 2 nights , the buffet for 1 night wasn't much great and gym's AC was not on in the day time, apart from this, rest of the things were really great, staff, services hospitality and food including location, would love to stay again