Room looks exactly same as picture. Clean and neat. Although for this price room amenities can be better. Like, they can place at least tissue paper. Great location. Overall we liked it.
exceptional hotel. good buffet. nice location. good amenities. but sadly destroyed by their service attitude. There did not give us a flexibility for a communication gap. Charged us when we checked out.
Nothing to complain about . All round excellence !! Convenient location and courteous staff really stand out. Ms Briget at the reception went out of her way to speed up check in formalities. Will stay there again.
Al formar parte de la cadena de Hoteles Taj, el desayuno era bastante completo y bueno.
Tuvimos un problema con la reserva pero el gerente muy atento y preocupado por la situación ayudó a solventarlo rápidamente. Habitación podría mejorar, algo obsoleta.
Gracias,
I left my phone in the restaurant and realised after I reached the airport. The staff found my phone and had it sent to me to the airport. Thank you, you saved my life!
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
VVivekRoom looks exactly same as picture. Clean and neat. Although for this price room amenities can be better. Like, they can place at least tissue paper. Great location. Overall we liked it.
Ssoumya-7I had a fantastic stay! The place was clean, comfortable, and exactly as described. The host was friendly, responsive, and made sure everything was perfect for my visit. The location was convenient, with easy access to nearby restaurants.Overall, it was a relaxing and enjoyable experience. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.
ゲゲストThe food is good for a 3 star hotel but it is not at all at the level of a 5 star hotel.
The staff was excellent - especially Sneha M. who helps guests at the lobby and offers quick and effective solutions and also another Sneha who works at the restaurant.
The music 🎶 in the restaurant is the worst I heard in any hotel in India.
It is two types of music (classical Indian and also western) which are played at the same time!
It is ridiculous and annoying and it is also too loud which is why some of the staff look miserable.
The chef was walking around the dining room exchanging pleasantries with guests but he should be on the kitchen controlling what goes on there.
The ”chai masala” had no taste of ginger and the milk was so burned that it kept steaming for a whole hour (it was undrinkable so I returned it).
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The rooms are what you expect to find in a hotel that was considered luxurious in the 1990's.
Unfortunately, the air conditioning system is still the original one and it can no longer be set (it can only be switched on or off).