My stay at ITC Mughal, Agra was fantastic. The staff was friendly and attentive, making sure I was comfortable throughout. The beautiful Mughal-style architecture, gardens, and peaceful atmosphere added to the experience. The spa was relaxing, and the food, especially at Peshawri, was delicious. Plus, the hotel is close to the Taj Mahal, making it a great place to stay. Overall, a wonderful experience, highly recommended!
Property was neat and clean though it was old but well maintained
Food is good
Overall with this price tag, it's good to book here
All famous markets nearby within 1-2 km.
Near the metro station which connects the airport.
ゲゲストI've stayed a few times here and had very comfortable stays. On this occasion, the hotel was hosting an event, and very loud music was played until 3am. I asked the duty manager to ask them to stop the music, but they refused to do anything about the disturbance. Many people were complaining, but the hotel staff were unable to take a firm stance and turn the music off. I had a flight the following morning at 8am and it impacted my work the next day. Very disappointing handling of the situation by the duty manager.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
MMaestraViajarI stayed at this hotel to recover from a surgery I had. I ended up needing to cancel, because I didn't realize that Ghazibad was epically far away from New Delhi, and I was unable to care for myself after the surgery for a time. I was told by the hotel that they would submit to refund the cost of my stay (this did not occur). Additionally, when I checked out, they did not give me the final costs on my room, then they subsequently harassed me on Whatsapp until I was able to pay, all while attempting to heal from a major surgery, and I had to return to the hospital. As for the hotel, it is listed as 4 stars but it is more like 3. I chose the hotel for the beautiful amenities in the pictures -- it looks NOTHING like what is pictured. The staff is helpful, going out of their way to meet any need you have and the restaurant menu and breakfast buffet are good, albeit quite expensive. I also used room service, which at one time I was told they would not take my order, I had to come down to give the order in person. I would say this is a hit or miss hotel. The neighborhood surrounding the hotel is beyond unsafe and deplorable and I didn't feel comfortable AT ALL going outside, without risking my life and limb. I do not reccommend this hotel and would not stay again.
PPoohpunMixed Experience – Impressive Views but Some Drawbacks
I recently stayed at this hotel and had a mixed experience overall.
Highlights
Spectacular City View: The view from the top floors is truly impressive and offers a beautiful perspective of the city.
Good Food Quality: The food served at the hotel is quite good, with a range of options to choose from.
Areas for Improvement
Expensive Dining: While the food is tasty, it is noticeably expensive, which may not suit all budgets.
Remote Location: The hotel is situated outside the main city area, making it less convenient for those who want easy access to city amenities.
Lack of Nearby Supermarkets: There are no supermarkets or convenience stores in the immediate vicinity, so plan ahead if you need essentials.
Overbearing Staff: After check-in, staff members unnecessarily follow guests all the way to their rooms, which can feel intrusive.
Excessive Security Checks: Security procedures are repeated multiple times, which can be inconvenient and make the stay less relaxing.
This hotel may appeal to travelers seeking great views and good food, but be prepared for higher prices, a less central location, and some unnecessary procedures.