CChary Prochina the travelling Real state agent2024.07.13
I book two rooms when i was there.
The first room their bathroom stuck up and it takes almost an hour the maintenance to come we have to call a couple of times.
Our 2nd room the AC is not working in the middle of the night we have to transfer to other rooms.
The bathroom sink is not properly elevated so when in was showering The water stuck up..
Its like a flooded bathroom ,gross.
But i love the food the service people and the receptionist they so great.
I think their rooms needs improvement.
That’s all
The boutique hotel provides decent accommodation in Butuan. However, the indoor air quality was a major concern for us. The windows on the second floor are locked, and there is no possibility of proper room ventilation. When we arrived, the room smelled strongly of scented cleaning products, and one could feel the VOCs irritating the nose and airways. The room does not provide face towels, and if you ask for one, you can rent it for 70 pesos per day. Toiletries were provided upon arrival, but we did not receive more toothpaste when the small initial one ran out, nor additional soap. Several times a day, there are power blackouts, usually lasting only a few minutes. Overall, the place falls short in terms of hospitality and indoor air quality. On the positive side, it is clean, the room is spacious, and the air conditioning works well.
Kalipay is conveniently located along the main road, walking distance from CEV (the best ceviche in Siargao) and Happiness Bar (best happy hour deal).
The resort is quiet, has a nice pool and the rooms are clean. The staff are amazing — friendly, accommodating and extra helpful. The receptionist, Kim, took really good care of us.
KKinkin92The hotel is located quite in rhe center, 10 min walk from General luna center area.
The hotel spot is amazing and well designed from the outside, i really felt in the middle of the jungle with very cozy and chill vibe.
But, and a big but!! The interior of the cabins is old and not well maintained .
When i arrived to the hotel they told me that they “upgraded” my stay, and put me in a family cabin of 2 floors (not comfortable at all cause the beds are upstairs and the stairs are very stiff).
There was an horibble smell of sewers from the shower and the sink, just luck i had my own incense so i put it on every time i took a shower.
Moreover, the lightning in the cabin is very poor, and mostly in the bathroom area.
During the night i had lots of noices from the roof, like some animal is trying to come inside- which made me worried and get scared of going back to sleep. Also, the cabin is not sealed and i got tones of mosquitoes bites all over my body.
Staff is nice but everything takes long time until its done.
Overall - the place is very nice and the property itself is located in great spot! With very nice, relaxing and chill vibes. But i wouldnt recommend to stay in this place due to the lack of maintenance.
CChary Prochina the travelling Real state agentI book two rooms when i was there.
The first room their bathroom stuck up and it takes almost an hour the maintenance to come we have to call a couple of times.
Our 2nd room the AC is not working in the middle of the night we have to transfer to other rooms.
The bathroom sink is not properly elevated so when in was showering The water stuck up..
Its like a flooded bathroom ,gross.
But i love the food the service people and the receptionist they so great.
I think their rooms needs improvement.
That’s all
WWorkHardToTravelKalipay is conveniently located along the main road, walking distance from CEV (the best ceviche in Siargao) and Happiness Bar (best happy hour deal).
The resort is quiet, has a nice pool and the rooms are clean. The staff are amazing — friendly, accommodating and extra helpful. The receptionist, Kim, took really good care of us.
MMarius12345The boutique hotel provides decent accommodation in Butuan. However, the indoor air quality was a major concern for us. The windows on the second floor are locked, and there is no possibility of proper room ventilation. When we arrived, the room smelled strongly of scented cleaning products, and one could feel the VOCs irritating the nose and airways. The room does not provide face towels, and if you ask for one, you can rent it for 70 pesos per day. Toiletries were provided upon arrival, but we did not receive more toothpaste when the small initial one ran out, nor additional soap. Several times a day, there are power blackouts, usually lasting only a few minutes. Overall, the place falls short in terms of hospitality and indoor air quality. On the positive side, it is clean, the room is spacious, and the air conditioning works well.
匿匿名ユーザー5-Star Customer Service: The staff were exceptional, promptly addressing all of our requests and concerns. A special thanks to Raquel for her assistance during an accident, as well as to MJ for welcoming us and organizing our tours. Vanessa deserves recognition for preparing delicious meals and perfecting our coffees.
The hotel’s location is peaceful, offering a quiet retreat away from the crowds, yet it's conveniently close to restaurants and busy areas, easily accessible by motorbike.
I would suggest offering more activities for guests and expanding breakfast options.