The room is pretty good and the bathroom is excellent! Is super close to downtown! Recommend find your own parking instead of valet parking! Is the same things and save money! There’s a pho place next to the hotel!
I didn’t feel this hotel was worth the price tag. It was clean, nicely designed, and located downtown but they charge an extra $50 each night for services, don’t provide free Wi-Fi (unless you sign up for some kind of Hilton membership), and do not include parking. Also, that area is a business district. The East side of Portland is a more fun area to be based. The gym and pool were alright. Well-equipped but rather small.
I’d recommend shopping around better deals on the east side of the river.
Wish I would have known when I booked that my room would be in a separate building from the pool and I killed a lot of little red ants in my bathroom every day. Other than those two things everyone was very nice and the hotel is in a great location!
KKatherineThe Sandcastle overall was a great place to stay and we may return again in the future. I was very frustrated however that there was zero advisory that the Sandcastle was under construction. We arrived around 3:30pm on Saturday and it was very noisy in our room until about 7pm. After driving to the coast we had wanted to take a nap before dinner but that was not possible. With having higher rates on the weekends, I am very disappointed that they don't wait until during the week to do construction. We paid over $200 a night, where as during the week there are rates as low as $90. Other than the construction, our room was very nice. We enjoyed the ocean front view and fireplace in our room.
ゲゲストThe room is pretty good and the bathroom is excellent! Is super close to downtown! Recommend find your own parking instead of valet parking! Is the same things and save money! There’s a pho place next to the hotel!
JJoAnna McDonnellLet me start with cudos for Elizabeth at the front desk. I'd say she did everything in her control to make my stay excellent. GREAT customer service there. The van driver, however, made me feel unimportant. What????? We have to turn the van back around to return to the hotel to pick up a pilot? Even though you were late in picking me up and nearly making me late for my own connection? GACK!
I'd say the company puts a lot of money into the lobby and the exterior. Sadly, once you step off the elevator, everything is a little shabby, torn and run-down. Perfect to lure in the traveler who won't be coming back.