イギリスマージーサイドで、スパのあるホテル

as always a lovely stay ..  rooms /beds so comfy and staff so helpful just a shame the spa was out of action but something to look forward to for our next visit

The spa was the best we’ve ever been too , bath was lovely and deep , hotel room was spotless , lovely coffee in room , staff were great , especially the lady on reception didn’t catch her name but you could tell she was happy in her job , it was like checking into Disneyland she was that happy , Would definitely stay again :)

Amazing experience, everything was just perfect. The hotel is the only 5* hotel in Liverpool and it certainly lived up to its expectations. We didn’t eat Breakfast or Dinner in the hotel, the £29 price tag was a bit too steep for breakfast we thought. The room was amazingly clean and quiet. Although we had booked the Deluxe room, we did think the bed should have been larger than just a normal double, but it didn’t spoil our experience. The hotel is 5 min walk to Matthew Street and the Cavern and a 10 min walk to Lime Street Station.  Perfect experience would definitely stay here again.

まず、キングサイズのベッドが2台ある部屋を予約していたのに、息子がアップグレードされたので、それでいい。 それから私の部屋に行くと、とても暗くて外が見えなかった。一晩中、大きなハミング、ビープ音、回転音で眠れなかった。受付に戻るのも疲れすぎた。 換気口などから中に入っていたことが判明。夜中ずっと人が通り過ぎるのでうるさい。 ホテルで寝た夜の中で最悪の夜だった。 606号室は断る。

The location couldn't be more perfect, the hotel is close to shops and entertainment. The room was spacious, the bed was soft and comfy. The so much needed A/C at the moment was working perfectly and I loved the digital controller. Chocolates, biscuits, and hot chocolate in the room is a nice touch. The spa area could've been a bit cleaner or renovated but it was still enjoyable. The staff were lovely and attentive, especially at breakfast! Everything was very clean and pretty, thank you.

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.

Beautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!