イギリスノース・ヨークシャーで、スパのあるホテル

I arrived late evening after a long journey and received a lovely welcome and an upgrade upon checking in. Both the hotel and the room were stunning. The stair case alone is so beautiful. My bed was super comfy and my room had a roll top bath and a separate rain dance shower. The water pressure was great for such an old building too. I also had a view of York Minster. It’s right next to the train station but also easy walking distance to the city centre.

I paid a JUNIOR SUITE comfortable clean , but my boyfriend and myself paid for a DOUBLE bed by JUNIOR SUITE . we got 2 Single bed . I requested to give me same room that we paid for : my request been refused

これは私から私へのごちそうでした。ミドルソープホールで素晴らしい時間を過ごしました。スパからディナー、朝食、翌朝のトリートメントまで。夢でした。庭も歩き回るのがとても快適で、私が道を横断したすべてのスタッフは私が歓迎されたと感じました。私は強くお勧めします!

Beautiful hotel with extremely clean rooms and lovely spa facilities. It was quiet at night and had all the necessary home comforts to make it an enjoyable stay. Thank you!

The room was satisfactory— not too big, but certainly larger than those found in chain hotels. The location was lovely; however, the standard room we received had a view of the parking lot. Due to the wooden floors, we were able to hear other guests walking around quite easily. The sauna and steam facilities were enjoyable, but it would have been great to have a bit more menthol or some options to help eliminate the smell of sweat. Thank you for your attention to these details.

My experience from entrance to reception was excellent, making me feel instantly at ease. It was clear that all staff members were dedicated and proud of their work, consistently going out of their way to assist guests. The breakfasts were truly wonderful and delicious! I especially want to commend Steve, the breakfast chef, whose outstanding cooking was matched only by his incredibly cheerful smile.

首先環境優美，屋頂spa雖然不能和國內比，但是已經算很全面很好了，桑拿室，日光浴，癢艙，足療按摩池，天然室外泡池。。。最重要的是服務到位，態度特別好，因為英語水平有限，但是前台服務很有耐心的講解，全是很讓人舒心的微笑服務。。

部屋は良かったし、レジャーセンターが遅くまで開いていたので、観光後でもプールとジャグジーで時間を過ごすことができました。朝食は素晴らしく、素敵なコンチネンタルの選択とレストランからの絵のように美しい景色でした。スタッフはとてもフレンドリーで気配りがありました。 潜在的な改善は、シャワーのお湯制御である可能性があります。私たちの部屋はバスタブ付きのデラックスルームでした。温度は熱く、冷たく、真ん中はありませんでした。

The environment and breakfast are great, but the only downside is that the hotel has no elevator. Guests have to carry their luggage upstairs by themselves, as there are no staff available to help.

A gorgeous grand dame of a hotel - maybe a little tired, but gorgeous building, large room, super clean, very friendly and great location. We will definitely book here again.