Tutto molto buono, camere pulite e spaziose, necessario qualche aggiustamento e ritocco alle porte in legno, ma il soggiorno è stato molto piacevole e lo standard è buono rispetto agli altri hotel in India. Il buffet era abbondante e il personale molto disponibile per ogni necessità
It was good stay at Surya. The hotel really need good renovations. The carpet was so old and was loosened, need replacement. The doors in washroom need some maintenance. Breakfast was excellent.
HHonest TeaMore than likely the best luxury hotel in New Delhi, the food is as good advertised, the staff are doing all they coukd within the small room Taj hierarchy allows them. As I finally got the minibar deposit back, I have to give it the deserved 5/5 algorithmic vote for the 2nd night.
The overpriced Minibar Scam
I don't drink Sugar which is even more irritating. That said I know the price of an unhealthy soda can...which is literally sold for 10% the rpice 50 meters away with the same barcode. The overpriced common soda aka Minibar scam, is no longer acceptable. Hotels that insist on insulting their guests with over priced Soda Cans will no longer be Luxury hotels...make a note of this, all new Luxury Resorts offer free minibar and depositless instant checkin...self checkout...because they want guests to remember the stay...systematic harassment at checkout is not Luxury at all, hotels that can't change outdated and malignant policies will be left behind, the minibar overpiced sodacan makes guests assume the restaurant and rooms are also 10 times overpriced...the overpriced Soda Can is the diagnostic marker that any guest can easily identify with confidence. If a Hotel can't afford a Free Minibar it is not a Luxury Hotel.
All High-End Luxury hotels offer Free Minibar as it costs little to nothing; it projects opulence and true Luxury. Guests don't question the price of their restaurants or accommodation as they no longer have an overpriced Soda Can to serve as their reference point of Value.
Once Taj confirms they made it a brand policy to get rid of the Minibar scam, they will benefit greatly from fast checkin and prompt checkout & unnecessary deposits...there will be less adversial intepersonal energy with the guests, nobody wants to feel taken advantage of...getting rid of the outdated pre-internet Minibar scam is how the best Luxury Distinguish themselves from the lower class scam establishments
TTHANASORN1. The amount paid for the room is not appropriate for the price paid.
2. The cleanliness of the room is not as clean as it should be. The chair covers are very old and torn.
3. The refrigerator is not cold and is very old.
4. The safe cannot be locked because the battery in the safe does not have a battery.
5. When delivering the room to the customer, the staff should check the cleanliness, completeness of the appliances such as the refrigerator, safe, and bedroom to see if they are ready for use. The room is quite old and not worth the price paid at 3,600 baht per night.