フィリピン北イロコス州で、スパのあるホテル

The room is spacious with a sitting area, large closet, and refrigerator with freezer. They also provide some amenities like soap, shampoo, and toilet paper. Bath towels are also provided. The balcony and the bathroom are clean, however, there are some dust on the windowsills of the room's interior and on the corners. For a large room, they only provide a single non-absorbent floor mat. They might want to provide more, considering that it's a resort providing water activities. There's also a sign in the bathroom detailing instructions on how to use the water heater, but there is no water heater. The other room that we booked located on a different building has a heater, though. The room is located on the 2nd floor, the water pressure is good and the toilet has a bidet. Be careful on the bath, though, as it's slippery. They should also consider adding a non-slip mat on the bathtub as a safety precaution. There's TV inside the room but it doesn't have any channels. I think they forgot to add another remote needed for you to be able to access the channels. The TV on the other room that we booked is working fine, though. The river is nice and clean and the free time alotted for kayaking is more than enough to explore it. The beach has mixed fine and coarse sand with some corals and shells. The water is calm and it's only knee deep even during hightide in the afternoon, so it's safe for kids. Since the beach is shared with an abandoned resort, and numerous other resorts in the area, it would be good if the staff in charge of maintenance clean the resort's beachfront to minimize the amount of trash, as there are also some trash on the resort's huts located on the beachfront. The 2 pools are clear and clean, one is located in front of the river, while the infinity pool is facing the beach. The riverside pool closes at 7pm, while the infinity pool closes at 12mn. The garden is also nice, although there are some dried bushes here and there. Wifi is only available in public areas. The free breakfast is ok, with 2 pieces of dried fish, 1 hotdog, and 1 cup of rice, and unlimited serving of instant black coffee. The owner is friendly, and the front desk staff, bellboy, and security are also helpful and accommodating. The resort seems adequately staffed; although it is recommended to retrain the maintenance staff on the cleanliness of the rooms and grounds. There are also nearby restaurants, and the Mangunguna Restaurant across the street serves really good and affordable meals. The River Restaurant and Giant Taklobo Restaurant are also within walking distance.

Good -Park like setting, pet friendly, many nice pools to use. Couple villa has own little pool surrounded by plants for privacy. Air-conditioned room. Warm shower water, local drinking water provided. Eating area inside room, ref and sink. Gated entry with gate guard. Provided breakfast, portions are local but quite filling. Plenty of onsite parking (watch out for coconuts above car). Golf cart with driver available but the walk is really short and mostly flat. Toothbrush and amenities provided. Ants and bugs are typical so not an issue (bug spray recommended for foreigners). Employees welcoming and very responsive and well groomed. Room service (took for all meals). Bad -lack of food menu in room with room service offered, housekeeping called Butler but not. Provided cell phone with load, load expired initially. Updates every 6 hours to phone via text message. 80% of time housekeeping could not be reached. Menu once either found on web site or brought to door many things not available and size of portion not clear. Food cold sometimes upon delivery and or not taste very good, food service is slow. Bar soap provided is nice but small (cut down from a larger bar). A bit of a drive to anything else nearby and not much else found to do here. Ugly -Breakfast order lost on last day to check out, was placed 6PM in person at door night before. If had not called would not have been provided (since we had pet with us, opted for room service) Housekeeping light not working at front door to make up room. Ref compressor noise. Sometimes arcing / hum noise coming from electrical panel. Expectation of vacationer not in alignment with profit margin site manager is attempting to generate from each stay. You are left with a feeling of overpaying for a level of service that was lacking and this felt in relation to how the business just seems to be run. Arrival was overwhelming (good) but departure needs improvement.

利点：多くの方が既に書いていますが、私も2つ挙げたいと思います。 屋外のスタッフはとても丁寧で、ヘアドライヤーの風量も強かったです。 欠点： 1. 朝食の選択肢が限られています。4月4日の朝食は午前6時10分でしたが、品切れの料理が多数ありました。 4月5日の朝食は問題ありませんでした。 2. トイレの水量が非常に少なく、お湯も冷たかったり熱かったりしました。 3. チェックアウトは午前9時55分でしたが、30分間も立ちっぱなしで待たされました。 カウンター係は1人しかいませんでした。 他のスタッフが対応してくれなかったのは大きなマイナスポイントでした。

迅速でフレンドリーなサービス、清潔で見た目も美しい部屋とリゾート全体、強力なエアコン、良い水圧、虫なし、チェックイン時の無料のスナックと飲み物、トロピカルな景色を望む素敵なパティオ、リゾートの周りには暑くて蒸し暑い夏に必要な日陰を提供するたくさんの木やその他の緑、敷地内に2つのレストラン（アメリカ料理とフィリピン料理）、フィリピン料理レストランでの朝食付き。フィリピン料理レストランのスタッフは私たちがベジタリアンであることに気づくと、肉中心のビュッフェとは別に、温かく美しく盛り付けられた食事を用意してくれました。この追加の努力は非常にありがたかったです。また、多種多様なアイスクリームが敷地内で簡単にアクセスして購入できるのも気に入りました。夏の暑さと湿気の中で涼むのに間違いなく役立ちました。この地域の他のリゾートと比較して、アウレオは断然私たちのお気に入りです。

The villa where we stayed is very spacious especially the bathroom. The disappointing experience is the sudden lack of water which occured 3x during the 1 day stay, although the reception and personnel were responsive when the problem was raised.

このホテルは本当に気に入っています。最初は少し見つけにくかったですが、このホテルを知らない人もいて、新しいホテルだとわかりました。でも、最終的にはCalle Jacintoという道路標識を見て、場所がわかりました。部屋は清潔で、バスタオル、液体石鹸、歯ブラシ、ボトル入りの水が備え付けられていました。ホテルに着くと、Pauloはとても親切に対応してくれました。2階のリビングルームの周りには装飾画がいくつか飾られています。塗りたてのペンキの匂いがしますが、私は絵を描くのが好きなので、まったく気になりません😁。有名なCalle Crisologoから徒歩圏内です。私たちは歩き回って、夜に有名な踊る噴水を見ました。ホテルはすぐ近くにあるので、戻るのに問題はありません。部屋で遭遇した唯一の問題は、トイレの便器に問題があることでしたが、スーパーバイザーのMegさんに相談したところ、すぐに修正してくれるとのことでした。朝食は定食で、コーヒーかジュースと一緒に食べたいものを選ぶだけです。全体的に満足のいく滞在でしたので、このホテルを強くお勧めします。

滞在中、両親と楽しい時間を過ごしました。 誰もがとても親切で礼儀正しいです。私は設備、食べ物、場所、そして特にチェックイン日の前に要求したバルコニーからの部屋の眺めが大好きです。  夜のエルユの喧騒から離れて、リラックスしてビーチを楽しむことができます。  非常に平和でリラックスできる場所が必要な場合は、この場所を予約することを躊躇しないでください。 ☺️

We arrived at noon but needed to leave because it was not 2 pm. The lady did checked us in in advance, i paid Php1000 deposit before we left, we were told to just come back and they will let us in. We came back just before 2pm. 3 of us needed to go to the city while 3 others stayed. When I arrived with my hubby and brother, we were surprised that my brother's wife and family stayed in the lobby waiting for us, said that they were not offered to go to the room since i was not there. Meanwhile, when we arrived this morning, the staffs are aware that were were all together as they were taking pictures of us in the lobby, they have this special mini stage that turns while taking 360 degrees selfie. I was disappointed that our family was left in the lobby waiting instead of assisting them to our room. Room is reasonably clean.

部屋と場所は清潔でしたが、アメニティが完全ではありませんでした。他の部屋からヘアドライヤーを持ってくることはできないと言われました。受付に助けを求めるまでお湯はありませんでした。電話は機能せず、Wi-Fiは私のデータよりも悪かったです。受付とスタッフは本当に親切で、不便をおかけして申し訳ありませんでした。部屋のエアコンは冷たく、ベッドは快適でしたが、毛布が毛布カバーから外れ続けました。全体的には滞在するには問題ありませんが、ヘアドライヤーは持参し、助けが必要な場合は受付まで歩いて行く必要があることに注意してください。