We had a second floor balcony room which was clean and spacious. Good water pressure and hot shower. Breakfast was offered as a room service, which we greatly appreciated. Location is just a short walk to the tourist street.
The hotel and the location is perfect for peaceful and easy access area to go to the Heart of Vigan we stayed 2 nights we did 1 day in ilocos sur travel to ilocos norte the next day and came back to the same hotel.its clean employees have a pleasing personalities restaurant menus is okey food is great.
The only issue i have since i am used to stay on a buffet breakfast hotel this place requires you to choose your breakfast on the small option list.and drinks option are weird so if you choose juice thats all you get you cannot get a coffee even if you offer to pay for it very weird way.but overall the hotel is great! Good for group families and kids friendly
Good -Park like setting, pet friendly, many nice pools to use. Couple villa has own little pool surrounded by plants for privacy. Air-conditioned room. Warm shower water, local drinking water provided. Eating area inside room, ref and sink. Gated entry with gate guard. Provided breakfast, portions are local but quite filling. Plenty of onsite parking (watch out for coconuts above car). Golf cart with driver available but the walk is really short and mostly flat. Toothbrush and amenities provided. Ants and bugs are typical so not an issue (bug spray recommended for foreigners). Employees welcoming and very responsive and well groomed. Room service (took for all meals).
Bad -lack of food menu in room with room service offered, housekeeping called Butler but not. Provided cell phone with load, load expired initially. Updates every 6 hours to phone via text message. 80% of time housekeeping could not be reached. Menu once either found on web site or brought to door many things not available and size of portion not clear. Food cold sometimes upon delivery and or not taste very good, food service is slow. Bar soap provided is nice but small (cut down from a larger bar). A bit of a drive to anything else nearby and not much else found to do here.
Ugly -Breakfast order lost on last day to check out, was placed 6PM in person at door night before. If had not called would not have been provided (since we had pet with us, opted for room service) Housekeeping light not working at front door to make up room. Ref compressor noise. Sometimes arcing / hum noise coming from electrical panel. Expectation of vacationer not in alignment with profit margin site manager is attempting to generate from each stay. You are left with a feeling of overpaying for a level of service that was lacking and this felt in relation to how the business just seems to be run. Arrival was overwhelming (good) but departure needs improvement.
ゲゲストGood -Park like setting, pet friendly, many nice pools to use. Couple villa has own little pool surrounded by plants for privacy. Air-conditioned room. Warm shower water, local drinking water provided. Eating area inside room, ref and sink. Gated entry with gate guard. Provided breakfast, portions are local but quite filling. Plenty of onsite parking (watch out for coconuts above car). Golf cart with driver available but the walk is really short and mostly flat. Toothbrush and amenities provided. Ants and bugs are typical so not an issue (bug spray recommended for foreigners). Employees welcoming and very responsive and well groomed. Room service (took for all meals).
Bad -lack of food menu in room with room service offered, housekeeping called Butler but not. Provided cell phone with load, load expired initially. Updates every 6 hours to phone via text message. 80% of time housekeeping could not be reached. Menu once either found on web site or brought to door many things not available and size of portion not clear. Food cold sometimes upon delivery and or not taste very good, food service is slow. Bar soap provided is nice but small (cut down from a larger bar). A bit of a drive to anything else nearby and not much else found to do here.
Ugly -Breakfast order lost on last day to check out, was placed 6PM in person at door night before. If had not called would not have been provided (since we had pet with us, opted for room service) Housekeeping light not working at front door to make up room. Ref compressor noise. Sometimes arcing / hum noise coming from electrical panel. Expectation of vacationer not in alignment with profit margin site manager is attempting to generate from each stay. You are left with a feeling of overpaying for a level of service that was lacking and this felt in relation to how the business just seems to be run. Arrival was overwhelming (good) but departure needs improvement.
SSir BudoyWe had a second floor balcony room which was clean and spacious. Good water pressure and hot shower. Breakfast was offered as a room service, which we greatly appreciated. Location is just a short walk to the tourist street.
MMsElledgeSThe hotel and the location is perfect for peaceful and easy access area to go to the Heart of Vigan we stayed 2 nights we did 1 day in ilocos sur travel to ilocos norte the next day and came back to the same hotel.its clean employees have a pleasing personalities restaurant menus is okey food is great.
The only issue i have since i am used to stay on a buffet breakfast hotel this place requires you to choose your breakfast on the small option list.and drinks option are weird so if you choose juice thats all you get you cannot get a coffee even if you offer to pay for it very weird way.but overall the hotel is great! Good for group families and kids friendly