The staff were absolutely amazing from before arriving they arranged for me a taxi pickup on the same day I arrived. Very knowledgeable of local areas and gave good recommendations.
I had a problem with my visa when arriving at the airport so I was not able to left the customs/airport and I informed the hotel, and they refused to help me to cancel the reservation which was just for 1 night due to connecting flights. Then no support for the customers so will not consider this hotel for other occassiobs