「Hotel doesn't privide slippers , toothbrush etc products. Make sure you have your own. Its kind of hard to order any food after 12pm. Its not a good place if you have younger kids .」
LLakeluoxiaoyanexceptional service and room- everyone is so friendly and helpful, and the room and bed is very cozy. Would definitely recommend as it’s also very convenient. Sad to see people on strike- wish these people would be paid better as they deserve it.
ゲゲストWe had a great stay. It is very close to Fenway and has great eats nearby. The breakfast was very good. The service was fantastic. I left some clothing in my room, and they helped mail my items back in a timely manner.
ゲゲストOverall a good experience for a pricey hotel in Boston. I think they are all quite expensive. Nice hotel and staff. Food and bar good. Liked the “free” tea/coffee, water and snacks, and rooftop pool and bar. I think that’s why they charge an amenity fee. No smoking at the rooftop pool/bar which was a pain. They should set aside a small corner for smokers as it’s outside after all.
I think the bathroom/shower facilities could be updated. The functioning of it seemed outdated and tricky to work. We only had a trickle of cold water coming out of our sink tap which was annoying.
Overall though a good experience for our 3 nights in Boston.
ゲゲストRooms are nice, water park is good, arcade was fun. Restaurant was horrible. Very under staffed, waited for 20 mins for our drinks, which was water with lemon and then another 40 mins for our food which came out cold. And loud, it's so loud. We have an autistic son and we asked several hotel workers for help. Can we sit away from the live music...no. Instead they seated us directly in the middle of the whole restaurant. They could've had more activities for families since it's the winter. We tried it and it's not our cup of tea.