We came with friends as we usually do every February. Shanica greeted us with such a smile! Everyone was so friendly and welcoming and helpful! Breakfast was excellent and the rooms very comfortable. Our friend even had the room next door with a fireplace! The entryway was warm and inviting and very comfortable. Even had a table out there where we could play games and talk. The pool and jacuzzi were clean and had nice towels. This why it is our favorite place to stay in Pigeon Forge!
Prior to booking I was informed check in was 11am and checkout same time. When arriving at 11, I ended up having to wait 4 entire hours. So when you book 2 nights 3 days it’s really only 1 full 24 hours. The resort is pretty over rated to say the least. I won’t be back or recommend it to anyone.
This is one of the best hotels in Chattanooga! Service is always great, restaurants have good choices with very good food and the rooms are clean/comfortable. It is central located and I love an early morning walk in this beautiful city!
Prompt and courteous service, everyone was extremely nice and helpful. Room was clean and the pool was nice as well as the sauna. Breakfast buffet was good and their was a variety of foods to choose from.
ゲゲストWe came with friends as we usually do every February. Shanica greeted us with such a smile! Everyone was so friendly and welcoming and helpful! Breakfast was excellent and the rooms very comfortable. Our friend even had the room next door with a fireplace! The entryway was warm and inviting and very comfortable. Even had a table out there where we could play games and talk. The pool and jacuzzi were clean and had nice towels. This why it is our favorite place to stay in Pigeon Forge!
ゲゲストBeautiful hotel and excellent location. The lobby bar was wonderful, the Bongo Java coffee shop was great, and the restaurants were fabulous. The front desk staff was amazing. We weren't able to enjoy the nice pool though, as it had about 80 people in it and no where to sit! It was one of the reasons we chose The Omni. But, I would stay here again.