the service was good, but there were stain on the bed sheet and hair on the floor even after house keeping, hope they can improve the cleaning a bit.
and the water was not hot enough, other than that everything else is ok.
We had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!
The atmosphere of this hotel is just like a 5 star hotel. Breakfast is so good. The location is convient to reach airport and UBC. You can get anything you need just across a street.
ゲゲストVery nice staffs😘
Our family reserved 6 rooms for our special occasions, we all had a great time at this hotel. They really took good care of us during our entire staying .
Very comfortable bed and the center of everything. Definitely recommend staying at this hotel.
ゲゲストAbsolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.
Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
SSteven C K価格については、非常に十分です。部屋の多くの側面は時代遅れに感じましたが、すべて完全に機能し、問題なくきれいでした。個人的には、節約と機能が本当に重要なので、私はこのようにそれを好みます。
スタッフは皆親切で、2AMでチェックインできるのが大好きで、スタッフが私を助けてくれます。
MMikki LizFirs of all, the receptionist was very friendly and had a big smile on her face during both check-in and check-out (it was the same lady), warm and nice lobby.
Second, the room was smaller than I expected, smaller than what the website showed but it was clean.
Third, when I arrived it was almost impossible to find a parking spot (see pic 4) because there were several hotels in the same area. I had to wait in my car for about 20 minutes until someone finally left so I could park and check in.
Fourth, hotel parking is quite expensive $34 per night for self-parking and $39 for valet. The underground parking lot is right next to the garbage room (see pic 5) which was disgusting and horrible. I also saw two guys working in the parking area and they seemed really unfriendly. If they ever film another Conjuring series this could be a perfect location.
To be fair, I did notice that several other 4 star hotels in Whistler have similar parking conditions: dark, old and dirty.
Fifth, it was a bit cold at night and I tried to adjust the room temperature but it didn’t work. I mentioned this to the lady when I checked out.
If you asked me if I would stay there again, probably NOT. The price is okay for the room and the location is very convenient there’s an Old Spaghetti Factory inside the hotel and several bars, restaurants and shops are just 5–10 minutes away on foot.