「The staff were friendly and helpful. The room was comfortable and had a curtain for added privacy. The communal areas were clean. The hostel was in a great location, particularly if you’ve booked tours, as the meeting point is often in El Poblado」
ゲゲストExcelente hotel , gran ubicación , hay supermercados , restaurantes etc cerca .
El hotel es limpio , las habitaciones amplias, cómodas , tengo unas vistas excelentes. Además de la piscina que es fenomenal.
No puedo olvidar que el personal desde la recepción, vigilancia y limpieza son muy amables y cordiales .
Perfecto la verdad , lo recomiendo.
ゲゲストThe view from the hotel was amazing and was definitely the highlight of our stay. Unfortunately, several issues took away from the overall experience. There is no phone in the room, so every time we needed assistance we had to go up and down three flights of stairs to reception. When we went down to get the Wi-Fi code, the handwritten note was so unclear that we couldn’t connect and eventually gave up trying.
The toilet seat was completely loose, which was very uncomfortable and not ideal at all. We also had no hot water for our shower. Breakfast was extremely limited, with virtually no options available. We travel around the world and have stayed in many different places, and in our opinion this hotel is very overpriced for what it offers. The staff did try to make it up to us the next day, but since we were only staying one night, it didn’t really help. For the price we paid, we were expecting a true 5-star experience.
ゲゲストVery well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.
ゲゲストI hate this hotel.
Battleship Grey bare concrete walls it's NOT HIP ITS CHEAP.
TINY ROOMS
NO CLOSED STORAGE DO ITS LIKE YOUR CAMPING.
NO CHAIR IN THE ROOM AS ITS SO SMALL.
STUPID SINK IN ENTRANCE TO ROOM NOWHERE TO PUT TOILETRIES
LAST TIME I STAYED FARANDA
NOT MUCH PRICE DIFFERENCE
ROOMS 3 TIMES THE SIZE
LUXURY BATHROOM HUGE COUNTER space
HUGE SHOWER
AVOID this hotel it's basic
BBehnooshExcellent choice, fresh & trendy. Amazing view both from our room, roof top breakfast/bar area (mornings & evenings) also great view from hot tub & spa floor.
- Complimentary water
- Welcome non alcoholic drinks
- Complimentary 15mins massage for 1 person at the spa (we added it to a 45min massage which was great too)
- 8 mins walk to Santafe shopping mall (which has a grocery store underground)
- Fully loaded fridge & bar for paid items
- Buffet breakfast with variety of fresh fruits & hot soup & tons of options
- Attentive staff at breakfast & bar in the evenings
Special shout out to Tatiana & Andres & also a chef / staff from the kitchen who asked us if there's anything else we need when I was just looking around.
ゲゲストGood hotel with some downsides.
+ Location is amazing
+ Hotel is pretty
+ Staff super friendly
+ Small hotel (~max 10 rooms)
+/- good but small breakfast
- Extremely loud, doors and walls are super thin, you can hear everything outside your room. In the first night we had a room directly in the lobby, it was so loud that we asked for a change in rooms. This was gladly accommodated; however, the next room was also loud (although not as much)
- To get in and out of the hotel you need staff sitting at the reception, but during the night you have to ring a bell which is super loud and wakes up the whole hotel
- Some rooms don’t have proper windows