Un buen hotel en un entorno único, integrado en la muralla de Toledo, con instalaciones de palacio de época. Muy bien situado para visitar Toledo.
El único defecto fue encontrar un pelo en las sábanas con la duda de si se habían cambiado.
Todo perfecto salvo el parking. Las plazas de la zona superior eran pocas y estaban ocupadas y me mandaron a la zona inferior que está absolutamente aislada, sin ningún tipo de vigilancia, ni siquiera una triste cámara, y a la mañana siguiente me encontré el coche lleno de vómito. Es una zona en la que el coche es fácilmente vandalizable porque está aislada y sin vigilancia.
ゲゲストWe have stayed at this hotel several times when travelling through Toledo with our dog.
The fee for bringing our dog was €15 - about average. The hotel has a large garden area, which is great for walking dogs and letting them enjoy the outdoors but it is necessary to take care at this time of year with las orugas procesionarias.
Unfortunately the hotel bar and restaurant are not dog friendly, although the bar does have outdoor seating in the evenings where you can take your dog.
This hotel has nice big rooms, in a classic style. We noticed this time that the cleanliness of the room in particular could be better, specifically that the floor wasn’t very clean. The bathrooms are very large but the design of the shower could be improved - specifically to ensure the shower head can be moved.
Overall the hotel is spacious and pleasant, with a fantastic view across to the old city of Toledo and beautiful countryside.
It’s a recommend, notwithstanding there are a couple of things that could be improved.
ゲゲストWe were surprised to encounter major renovation to the front terrace which reduced the car parking availability and created a lot of white/grey dust best to avoid the terrace area altogether but pack a clothes brush anyway as there are none in the room. Garage parking is advertised in Reception as €25/day but due to reduced free parking there was no charge. All staff are very obliging and professional and appear pleased to ensure your time there is enjoyable. The building has been repurposed over the decades but as a hotel it is both dignified and comfortable. A vending machine dispensing bottles of water would be useful. During the 2 night stay we took breakfast lunch and dinner and whilst the food is not great it is good.
Parador de Cuenca is a great example of the brand but as we are only a few into their Spanish estate and with another 88 to visit we sadly don't have time to return.
ゲゲストEl hotel no está muy bien ubicado, no tiene estacionamiento propio y es muy difícil estacion**** cerca. El hotel esta bonito y tiene todo lo necesario para un estancia agradable pero si es muy complicado estacion**** cerca.
The hotel is not very well located, it does not have its own parking lot and it is very difficult to park nearby. The hotel is beautiful and has everything you need for a pleasant stay but it is very difficult to park nearby.
ゲゲストLas personas con las que tratamos en nuestra estancia en el hotel, fueron de lo más amables y comprensivos. El detalle del desayuno para los que no tomamos buffet, está genial, poder tomar un café y una tostada y solo pagar por ello.
Hicimos uso del gimnasio y dejo algo que desear... estaba frío y algunas de las máquinas estaban fuera de servicio.
NNoel Carpio1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock.
2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion.
3. There is no complementary water. If you need water, you have to go get it from the cafeteria.
4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.
ゲゲストEl personal excelente, muy amables. Les fallo que nos recomendaron un rest que estaba cerrado por reformas. La habitación funcional, el colchón excelente para el descanso , las almohadas demasiadas blandas . El baño con algunos azulejos dañados. La cafetería esta bien para tomar algo y si se quiere desayunar algo más ligero que el bufett, Como hacia buen tiempo la terraza de la misma muy agradable