投稿日:2026年8月16日|デラックス キングルーム
ゲストAs this is a 5-star hotel, our expectations were quite high. The hotel has an excellent location, beautiful structure, very good cleanliness, and impressive amenities. However, there are a few areas where the overall guest experience could be improved:
1. Luggage service at check-in: Our luggage took more than an hour to reach the room. We had to call the reception twice before it was delivered. At a 5-star property, luggage assistance should ideally be prompt and proactive.
2. Toiletries: The room was prepared with toiletries for only one person, although our booking was for two guests. We received the additional set only after requesting it.
3. Swimming pool service: Towels and drinking water should be readily available or provided when guests arrive at the pool area. We had to request these items separately.
4. In-room dining payment: We were asked to make the payment immediately after the food was delivered, and the staff also took a picture of the payment confirmation. In my opinion, the charges should ideally be added to the room bill and settled conveniently at checkout, as is generally expected at a 5-star hotel.
5. Collection of used utensils: After finishing our meal, we kept the used utensils outside the room for collection. Unfortunately, they remained outside the door overnight and were still there the following day. This should have been noticed and cleared much sooner
.
Overall, the property itself is very good, but the service and attention to detail need improvement to truly match the standards and expectations associated with a 5-star hotel.
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最低料金(1泊):INR 3,915
投稿日:2023年11月25日
ゲスト
Ranchi doesn’t have too ***y top tier hotels. This hotel is actually underrated and for the price per night offers a really comfortable stay. I stayed for 1 night and found the rooms were clean and the bed was comfortable. It’s located about 20 minutes from the airport. For anyone looking for a decent stay on a budget, this is a great option in Ranchi!
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最低料金(1泊):INR 2,422
投稿日:2025年12月7日
Shebeeb
Hotel was nice and the manager is also very helpful. Its very near to the Nucleus mall and the shopping street upper bazaar is also walking distance. I would tecommmend this hotel if you want to stay in the city centre. Also, all rooms have lake view.
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最低料金(1泊):INR 3,605
投稿日:2025年2月7日
ゲスト
All were good, but they at the time of check out they made bill in excess. 3 bottle mineral water per day are complimentory. I stayed 2 days and i took 8 bottles out of which 6 are complimentory. But they charged for 4. I onject but they did not correct the bill. This is pure case of cheating. Even when there govt of india directed that not to take more than mrp, they did not bothered. This is my complaint against the hotel.
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最低料金(1泊):INR 2,211
投稿日:2023年11月29日
ゲスト
そこには3回目で、いつもとても温かく歓迎的なサービスを受けました。前回もアップグレードを受け、ビハールとジャーカンドを旅行した後、とても幸せでした。
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最低料金(1泊):INR 4,971
投稿日:2025年2月4日
ゲスト
I had a wonderful stay at hotel imperial heights. My room was spacious clean and welcoming. The staff were courteous, polite and helpful. I strongly recommend this hotel. It is value for money. The food in the restaurant is also good.
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最低料金(1泊):INR 2,690
投稿日:2019年4月21日
李部屋には蚊がいなくて、朝食はとても豊富で、サービスはよく訓練されていて、ホールの環境はとてもエレガントで、ピアノの伴奏を聴きながら食事をしながら景色を見ることができます。
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最低料金(1泊):INR 5,324
投稿日:2025年3月26日
ゲスト
The hotel is new. as such, its interior looks nice and pleasing.
pros
Location, amenities, food quality, housekeeping, room service, supportive staff, and front desk.
cons
Distance from Temple is about 2 km. you need a vehicle to go to parking and walk about 600 m to reach the temple.
Corridors are not at the same level; as such, one needs to be careful while walking to avoid falling.
Restaurant staff found struggling to manage adequate provisioning of items to guests during Buffet breakfast.
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最低料金(1泊):INR 4,183
投稿日:2025年7月28日
SINGHBALJINDER
It's nice hotel
New
I enjoyed my stay
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最低料金(1泊):INR 3,690
投稿日:2024年12月6日
ゲスト
Jiva is looks to be luxurious hotel with bigger room / nice ambience, super clean rooms with all complimentary snacks, had many varieties in breakfast, overall it is awesome experience.
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最低料金(1泊):INR 2,394