The hotel is close to the historical area, and the staff are very, very friendly and warm-hearted.
The hotel room is very clean, and the breakfast is like a home-style meal.
Everything is satisfactory, and I will rebook next time.
THANK YOU A LOT, see you soon!!
Excepcional. La ubicación maravillosa.
Las vistas increíbles.
El personal del hotel increíblemente amable. Muy profesionales y atentos. Nos hicieron sentir como en casa.
Volveremos sin duda!!!
Tinha reservado um quarto com vista para a cidade com cama de casal e foi-me atribuído um quarto sem vista para a cidade e com duas camas individuais! Quanto ao resto o Hotel tem bom serviço e está muito bem localizado!
Loves this hostel but no lift, kitchen is a underground floor, have cooking facility, breakfast is euro three but only bread with jam butter n cheese. Hot drink teh coffee and milk. No eggs no yoghurt. No fruits. Dormitory Room is big with toilet inside. Location is very good. Near to Sao Bento metro. A lot of shopping area around the hostel. Very good, will stay there again. Housekeeping is well kept. Staff is friendly and helpful. We stay four days three nights there.
I feel like I entered an old movie in this hotel, they really stoped in time. The room is big, but the windows cannot be opened. The carpet is super old and the air inside the room is heavy. I don’t recommend if you have respiratory problems. The bed too soft. The view is the only good point in the room. Also the reception staff is friendly and let us enter the room before the checkin time.
ゲゲストWe were given a nice, clean room on an upper floor with a pretty view. The bathroom was on the right through a sliding door when you entered the room. It was spacious with a shower and a bathtub. Good breakfast! The roasted tomatoes were superb and it should be a dish available every morning at the buffet.
匿匿名ユーザーThe hotel has both pros and cons. Location is not the best for sightseeing, it’s about a 10-minute walk to the nearest metro, then a few stops to the main attractions, which can be inconvenient especially in rainy weather. On the plus side, it’s right next to a lively market/food court with lots of local bites, and there’s even a supermarket inside.
The staff were very kind, spoke good uEnglish, and even provided a welcome plate with fruits and egg tarts, which was a lovely touch. The room itself was nicer than the photos: spacious, very clean, with a safe box, closet, and separate bathroom and toilet. Breakfast was plentiful with many varieties, though it was the same selection every day.
A few downsides: the cleaning staff entered my room twice while I was inside (once early in the morning while I was asleep, and another time while I was in the bathroom). They may have knocked, but it still felt intrusive. The window setup was also awkward, my room faced the lobby, so I had to keep the curtain closed the whole stay for privacy, which made the room dark.
Overall, it’s a comfortable hotel with great staff, but the location isn’t ideal if you want to be close to main attractions. If the price is good compared to the ones in the center, then it could be a good choose as taxis to the center cost about €5 one way. Otherwise, I’d probably choose somewhere in the more central area next time.
SSasha v KitaeReview: A Fantastic Stay at Caleway Hotel
Rating: ⭐⭐⭐⭐⭐
I recently spent one night in a Suite at the Caleway Hotel, and it was a truly wonderful experience. From the moment I arrived, the atmosphere was welcoming and the quality of the accommodations was top-notch.
Highlights of the Stay
• The Room: The Suite was exceptional—spacious, beautifully designed, and very comfortable. Everything was in pristine condition.
• The Service: The staff here are incredible. One gentleman in particular was extremely friendly and went out of his way to be helpful throughout my stay.
• Breakfast: The breakfast was high quality with a great selection of fresh items. It was the perfect way to start the morning.
Exceptional Problem Solving
The only minor challenge I encountered was with parking. However, the service team handled it brilliantly. The staff member on duty did his absolute best to resolve the situation quickly and efficiently. I really appreciated the extra effort and the genuine care he showed in making sure I was taken care of.
Overall Verdict:
Despite the small parking hiccup, the outstanding service and beautiful rooms make this a top choice in Gaia. I highly recommend the Caleway Hotel to anyone visiting the area!
ゲゲストOur family reserved 3 rooms and arrived on a very early flight . Jose was kind enough to get 1 of our rooms ready within an hour so we could at least wash up, rest for a bit, and refresh before going out for the day. He continued to take care of us throughout our stay with anything we needed, while being extremely kind and personal. He is an excellent representative of the quality and care the hotel offers. We also liked the ambiance of the hotel. It was nicely lit and decorated in a fun, eclectic, and relaxing fashion. Our room rate included the breakfast which was an amazing spread with much variety, highly recommend. Location was central, easy walking distance everywhere. Small disappoin**ent was lack of gym. I know we walk around alot but it would’ve nice to have the option as my husband and son like to exercise quite a bit. In addition, the TV lounge room which can be nice for teenagers/kids to use while waiting for our rooms to be ready was rather plain in terms of interior design, just gray concrete walls, as opposed to the interesting and colorful designs of the rest of the hotel. This is just an observation, I would definitely recommend this hotel and would come back again.