Nice hotel, but a bit dated in the rooms. My carpet had a big wet spot when I got to room, that was weird. No spot above in ceiling, not sure what it was from. Housekeeping neglected to come the first day but they did come the second day at 8:30am. Knocked once - literally once - and then just opened the door themselves as I was on my way to open the door. Really frustrating to just let herself in with only one knock. Waited about 10 seconds, if that. I did let the front desk know when I checked out. Balcony could use a little more updated furniture, as well. Room is big!
Isaiah and Priya (sp??) at front desk were amazing when I checked in.
FFashion_PotatoI stayed at the Westin the night before my flight because I didn't want to panic about getting to the airport on time. I'd heard Westin is good quality and the location really is so convenient so I splurged. I kind of wish I hadn't. The room was very basic. The shower was nice, but there was nothing about my stay that made me think ”worth every penny!” Especially since they charge for internet.
Good things: the staff are delightful although they definitely seemed understaffed and a bit stressed. The rooms are very clean and the bed was very comfortable. It's AT the airport and so easy to navigate! I asked for some extra water and they brought a lot. The room service food was so good.
Meh things: the carpet made me super glad I brought my own slippers. It didn't seem dirty, but something about carpeted hotel rooms are kind of icky. The coffee cups were all paper and I just felt like I was making a lot of trash when all I wanted was evening tea and morning coffee.
Boo things: not even an hour of free wifi? Just straight up ”pay 18 extra dollars on top of the hundreds for a basic room so you can tell your family you arrived ok and make sure you know where to go at the airport tomorrow.” I don't know, I'm not a business guy but it felt very cheap and petty.
ゲゲストGreat experience in a beautiful historic hotel.
Across the road from the mineral springs and walking distance to restaurant precinct.
Only thing to make our stay better would be to include bottled water with our room.
KKarenkakaoAs a Hilton gold member I Always make it a point to stay at a Hilton for it good desk service and neat room and this Hilton did not let me down.
Location is excellent with 16th street mall at the side
Room is clean and neat with comfy bed
WWENXINbeautiful city view with two large windows, superb location and friendly staffs. I love the fruit flavoured water they provided. But there's a lot of ash on bedside tables. And very loud alarm from police car and ambulance in the midnight woke me up several times.