The location is good. The front desk night staff is helpful and friendly. Checkin very smooth. The room is clean and have high ceiling, very spacious. However there is only one washer and dryer in the laundry room.
The hotel lobby is on the 6th floor, the drop off area is not directly in-front of the hotel so abit inconveniences. Overall have a pleasant stay.
ゲゲストthe best thing about yundu is the dog that greets you as you enter. it is a ball of cloud with so much energy and playfulness. communicating with them was fairly okay--but perhaps some translation got misinterpreted, which resulted into miscommunication. but issues were resolved quickly, and in the end, we were quite pleased with their service. location wise is great. it is walking distance to the ancient town through the new road. unfortunately, my mother couldn't walk far so we didn't manage to explore this route. cleanliness was generally good with some spots that needed more attention. there were bird feathers and a couple of flies in the room when we checked in but we managed to take care of that ourselves. the tea set was lovely and delicious. breakfast was great. we love simple chinese breakfast of mi xian and some side dishes. the soy milk was also delicious. restaurant area is lovely with a view looking out to a field of tall grass. gym and laundry area were a bit weird and neglected--they probably should look after that area better. also we had to do our own laundry, which was rather strange for a boutique hotel. we got our laundries taken care of by other hotels and this was the only one where we had to do our own. the photo shoot area was nice though and they also had great selection of clothes that we could borrow. we had lots of fun doing our own photo shoot there.
ゲゲストWe had the best time in Vento! The room was spacious, clean, and aesthetically pleasing and calming. The lake view and snow mountain view was spectacular. The hotel staff members were all so nice, and I mean everyone that we came across! They prepared afternoon tea and packed a special takeaway breakfast for our morning hike to Yulong Snow mountain, a sweet gesture we really appreciated. After visiting Kunming, Dali and Lijiang, this hotel by far exceeds all expectations. Highly recommended!!! Kudos to the amazing team who serve with hearts and passion 😊♥️