イギリスファイフで、朝食のあるホテル

The hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.

部屋と朝食、特に朝食にとても満足しました。周囲の環境はとても良かったです。ホテルに到着すると娘がチェックインしてくれました。フロントの女性はとても親切でフレンドリーでした。乾いたチョコレートクッキーもくれました。すべてが良かったのですが、翌日部屋を掃除したウェイターにとても腹が立ちました。朝薬を飲むための水がなかったので、娘に水のボトルを頼むように頼みました。予想外に、彼女の態度はとても悪く、今日はチェックアウトするので水がないと娘に言いました。私は激怒して彼女と口論に行きましたが、彼女はついに水を受け取りました。これはどのように正当化できるのでしょうか？人道的ではありません。言うまでもなく、私は消費者です！まだ退院しておらず、薬を飲んでいます。とても怒っていますが、彼女には文句を言いませんでした。彼女が仕事を見つけるのは簡単ではないと思います。とにかく、他のすべては満足です👍

Chambres spacieuses eh moderned, lits confortables. Ménage régulier , petit déjeuner salé à commander dans le restaurant, prix très corrects en restauration, personnel aimable. Pas de sèche cheveux et prévoir bonnet de bain car le pommeau de douche est haut et fixe. Hôtel très calme et bien isolé. Rapport qualité prix excellent

這家酒店出乎意料，車子剛到門口心裏一咯噔，感覺完全不是國內的那種概念，進去了才發現原來別有洞天，衞生非常乾淨，房間也很大，用品都很不錯，本身應該是個大莊園，非常漂亮，餐廳非常好，比聖安鎮上的法餐廳口味做的好，出品非常精緻，口味也好，員工太友好了，非常棒的體驗

We had a lovely and peaceful weekend at this hotel. One of the best places not far from busy Edinburgh to enjoy a day together with the family. The service is outstanding, and the staff is polite and helpful. We really enjoyed the SPA area with the warm swimming pool and sauna. We will definitely come back to get some relaxation in this place.

The thing I enjoyed most here is the buffet breakfast There were enough to choose from and I enjoyed myself. The hotel is affordable too However, the location is not so great especially if you want where things are happening. The basic things you need to buy are nearby because there were superstores opposite the hotel across the road. I enjoyed the ASDA and McDonald's there. I recommend here if you want somewhere a bit quite and cool

滞在するのに最適な場所であり、私と私の子供たちが必要とするものです。ホストはフレンドリーでした

ホテルはとても良い場所にあり、彼らのサービスは本当にいいです!

A lovely building and entrance, including a lovely garden and fountain. Very clean and classy, reception staff friendly and helpful. Room was fantastic, so modern and clean with plenty of floor space and storage. Big smart tv, hair dryer, iron and board, free mini toiletries, tea/coffee, full length mirror…couldn’t have asked for more at such a reasonable price for the room! Only thing was the room felt extremely hot when I first checked in (even though radiator was not on). I asked at reception if I could have a fan as windows barely open and a few minutes later it was brought to my room! Restaurant and bar great, breakfast lovely…highly recommend this hotel