Brilliant hotel; excellent location (just 10 min walk to Albert dock/Liverpool ONE), free parking, lovely views, friendly staff, comfy bed, great room amenities right down to the biscuits. We'll be back!
ゲゲストBedroom was very clean and nice. Bathroom could do with a revamp as the tiling/grouting has seen better days, and the bathroom floor floods from the shower and very rusty air vent.
Very quiet hotel, will be rebooking as the bedroom was a nice size/layout and very clean.
ゲゲストService was great. We were asked where we would like room. Picked upper floor away from lift. Great nights sleep, shower excellent. Only thing that didn't live up to the rest was the breakfast. It was very busy and it wasn't the best - filled a hole but nothing to write home about. Would definitely stay again
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
AAisyahhhVery clean and nice hotel. Near to University of Liverpool. There is no parking for guests. You have to park two building away for £13/day. Overall is good. Definitely will come again