I had an absolutely fantastic stay at Ibis Styles Liverpool, and a huge part of that was thanks to Fayne, who went above and beyond to make our experience exceptional.
We arrived four hours before check-in to drop off our luggage, but Fayne kindly checked us in early—completely free of charge. This thoughtful gesture made such a difference after a long journey. On the day we checked out, she allowed us to store our luggage for longer so we could explore the city until our train time. When we returned to collect it, Fayne even offered us complimentary tea and coffee, which was such a kind and welcoming touch.
The hotel itself was clean, stylish, and comfortable, but the staff, especially Fayne, truly made our stay memorable. Her warmth and helpfulness set a high standard for hospitality. We’ll definitely be back, and I’d recommend this hotel to anyone visiting Liverpool!
Royal Kibo show all great Staff there was a young lady called fantastic Customer Service very great hospitality concierge all round very good. I would highly recommend that she would go the long distance within the company I feel like she’s a great person. She’s been very helpful Mad at the front desk and also the other staff also have been great too all round very clean great location and also the bar was fantastic and also the Staff once again are great. I would highly recommend the Royal Cliffton here in Southport I would definitely come back and stay here again !
Very friendly staff. Was kindly upgraded to a bigger room when I asked for a quiet place. Reception is a bit tired and could do with renovation. Fine for short stays.
ゲゲストBedroom was very clean and nice. Bathroom could do with a revamp as the tiling/grouting has seen better days, and the bathroom floor floods from the shower and very rusty air vent.
Very quiet hotel, will be rebooking as the bedroom was a nice size/layout and very clean.
ゲゲストGood location nearby shops and the train station 5 mins walk. Basic room but clean. Shower was great and the river view was decent. Rooms are soundproof for the busy road outside which is great. Breakfast was lovely and great choice of cooked and cold food. Coffee not nice but that's personal choice.
only down is no leisure facility even though there's one right next door. Noisy fan in the room