Hotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets
Good location for tourist spots but quite noisy if you don't like the constant noise of beeping horns from the nearby road (not sure if it is even possible to escape this in India). It did get better between say 10.30pm and 8am). The train (immediately outside the hotel entrance) screeches by but not frequently, boat engines can be heard in the distance but it's on a river 😅. It was a bit of a party boat on some nights (loud and late disco noise if there is an event). The noise stopped at around 9pm one night but went on much later on another night; if your room is close to the bar it may be an issue was wasn't too bad for me as i use ear plugs. The most irritating noise, believe it or not, is people shouting or having loud conversations in the corridors. The room is 3* and there is no safe for your passport, cash, cards etc. The pillows, bed covers and floors were't cleaned particularly well. I had to help myself to consumables from the corridor as they weren't topped up by cleaners. Anyway, a very brief stay could be a good experience, one night maybe.I am pleased to have had the experience and despite the shortfalls would probably recommend it as a one off unique experience, for one or two nights. The breakfast was very good with lovely river views and a chill atmosphere.
Excellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.
Good location
Wonderful service staff
Decent breakfast
Room was spacious, clean, smelled good, good amenities.
Areas of improvement -
- they should change the wobbly metal soap case and metal dustbin in washroom. Very noisy and disturbing.
- Should have USB C type charging points
We stayed at The Peerless Inn, Kolkata for two nights. The overall experience was pleasant.
The room and bathroom were excellent—clean, spacious, and comfortable. A special thanks to Ms. Neha at the front desk, who was incredibly helpful right from check-in and arranged our room very quickly.
We are especially grateful to Mr. Somnath, his hospitality truly stood out. “Thank you” doesn’t feel enough to express our appreciation for his kindness and service.
We also had the chance to try the Aaheli restaurant for authentic Bengali cuisine. Every dish was absolutely delicious. The restaurant manager, Mr. Sanjib, was very warm and made us feel truly welcome.
The breakfast had a good variety and the food was delicious. However, the staff at the breakfast restaurant were not very polite and lacked a welcoming attitude or smiles, which slightly affected the morning experience.
Overall, our stay was wonderful, except for the breakfast restaurant staff’s attitude. We would definitely recommend Peerless Inn for its great location, comfortable rooms, and exceptional hospitality from key members of the team.
Excellent location and service, checkin was a breeze, even though we were early at 12:30 We ordered food in evening room service and same was of good quality and taste 👍 Will come definitely come back again.