Son stato ospite 4 giorni prima di partire per Mallorca , e nonostante un piccolo disguido peraltro ( non dovuto allo staff ) devo dire mi son trovato molto bene . Il personale attento ai minimi dettagli , e alla cura del cliente , stanze moderne con aria condizionata , bollitore , smart tv e tanti altri servizi .
Terrazza panoramica fantastica , palestra e colazione degna di nota .
Che devo dire … mi son sentito proprio coccolato
Sicuramente tornerò a trovarvi !!
Grazie ancora per lo splendido soggiorno.
I had an excellent stay here. The rooms were spacious, clean, and truly comfortable, and the breakfast was absolutely fantastic. What really sets this place apart is its location — it’s right next to a mall with plenty of restaurants, making meals and shopping incredibly convenient. Being able to park for free was another huge bonus.
A great experience overall, and I’d definitely stay again!
The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
Very kind staff! They allowed me to check-in early, the best housekeeping, delicious breakfast, very proactive reception, well located, huge balcony and quiet most of the time. All perfect!
Excellent accueil dans un bel établissement dans un lieu retiré face aux collines environnantes.
Chambre confortable et bien équipée au calme et propre
Parking spacieux
Personnel avenant, prévenant qui fait beaucoup d’efforts pour communiquer dans notre langue, autant autour d’un petit déjeuner continental copieux et varié que lors du repas au restaurant ou au bar qui sert l’après midi à la piscine
Un grand merci particulier à Fillipo ainsi qu’à sa maman.. Jeune Employé très disponible, cultivé, @ l’écoute des Clients, très très serviable et essaye au mieux de nous donner le meilleur des services et conseils concernant les lieux @ visiter et découvrir des restaurants sympathiques..
Toute l’équipe de l’hôtel est très souriante et agréable ..
Jeune Employé le recommande vivement et je reviendrai avec plaisir
Grazie Milles CASTELLARO Resirt Golf Hôtel
Corinne et Régis
Расположение отеля хорошее, номера морально устаревшие, старая мебель, неуютная ванная комната, какая то табуретка пластмассовая вместо полочки или тумбы под раковиной, предлагаются пластиковые стаканы вместо стеклянных, одно средство в душе на все случаи жизни, в ванной нет ни одного крючка для полотенца для рук, полотенца вам складывают каждый раз на кровать, нет комфортного освещения в номере, либо все, либо ничего. Совершенно отсутствует какая либо шумоизоляция, если вы не привыкли просыпаться рано, выспаться вам не дадут соседи и хаускиперы, которые убирают соседний номер. Старые лифты, которые скрипят, кряхтят и трясутся, каждая поездка как последняя.
とても良い
119件の口コミ
8.7/10
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9,3/10
非常に良い
TTrip LOVERssThis is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
EevikuThe hotel was satisfactory, though it did not particularly stand out. My primary reason for selecting it was the presence of a swimming pool. However, it is situated at a considerable distance from the city centre.